Vetco Vaccination Clinic

I had an appointment at 1:55 and I arrived at 2:00 AT THE TABLE (in the parking lot before that of course) because the main road was closed on the way to the clinic. The vet was not only gone but they were already packed up and it was clear they started packing up before the appointment. They were gone by 2:05. Cameras can confirm. I replied to their messages saying I was on my way and they said they do not receive those messages and only receive phone calls. 1. There is no notice that if you are not there exactly on time that they will cancel. 2. There is no notice that the messages are "no reply" numbers. 3. They tried to call me and make me come in earlier and said since I didnt answer they weren't sure if i was coming (I checked in to the appointment at abt 1:00PM). 4. The vet le

Went and brought a new member of the family to see the vet at vetco. What a huge mistake. The guy at the Peabody location is very rude and unprofessional. Never listen to the customer and disrespectful. I will not recommend. Love your babies and get them the best treatment with love and care. Buyer be ware! You've been warned!

Too many texts and calls to confirm. Texted me 45 min before my appointment to check in. Was a bit overkill. Happy with services for my pet.

First it took an hour to be seen which is way too long for an appointment that is scheduled. The vet on duty was not accurate on the computer to keep the line moving. I explained that my kitten does really well if you feed him a treat and then administer the shots while he eats the treat off the table. The vet on duty said we don’t do that and I said that this is how was done the last time. She said well that’s not happening today. She proceeded to be aggressive with my kitten and hold him down. Then he scratched her because of this. I said see that’s not how you treat an animal and they will react badly. She said this is a clinic and if you don’t like it go somewhere else. I will not be coming back with my animals. It was a terrible experience!

Both vet and assistant were very friendly and handled our Jack with lots of love.