Vetco Vaccination Clinic

The vet clinic staff were superb! They weighed my cat, gave him a treat distraction while he got his shot and had a valuable recommendation for us as we checked out!

ENSURE THEY GIVE YOU YOUR PRESCRIPTIONS AND DO NOT AUTOMATICALLY TRANSFER THEM TO THE PETCO PHARMACY WITHOUT YOUR CONSENT. THE MOST HORRIBLE CUSTOMER SERVICE EVER. They automatically transfer them and then you are not able to take it to the pharmacy you want to use. We have spent days trying to get our pet's medications transferred over. The customer service team is horrible. We have been disregarded, hung up on, and blatantly lied to. They started off with that their only process was to submit a request to the internal team and expedite it. We gave them the information to call or fax the transfer of the prescription. This could have been resolved within a short time by anyone willing to help. When we continued to hear nothing, we asked but were denied a phone number or contact informatio

Making you pay twice for prescription you already have refills for even though you have receipts and paperwork showing refills 10000% last time they have my service

Staff was very nice. The setup leaves a lot to be desired. Vetco does not have an actual clinic at this location. Vet sets up a temporary place to examine pets. Then leaves. However, they treated my pet and I with compassion and professionalism.

Amazing service and care. Very attentive.