Vetco Total Care Animal Hospital

Do not go here. They try to upsell you as much as possible. I took my new puppy there for her vaccines and because she was to small at the time she could only receive 2 out of the 5. They said bring her back in a month or two, I prepaid for all the vaccines. I asked three times because they convinced me to prepay will I have to pay to come get the other vaccines. They said no. Unfortunately I wasn’t there to take her so I sent my friend. They lied and charged my friend a tech fee which is the same amount as a visit. While he was there they try to upsell him more and more. I will never go there again and will also tell all my friends that are looking for a vet to not go. They lost a customer and many more. They are liars plain and simple. Update: I called cooperate and made a complaint the

I had a 6:00PM appointment I ran about 12 minutes late. It was Friday and the traffic getting to the appointment was horrible. It took almost an hour. When I got there Dr Maroun refused to see me. Instead of having compassion for the long ride in five O'clock traffic, she showed absolutely NO compassion and didn't even bother coming out to at least speak with me. The lady at the front dest went back to her three times asking if Dr Maroun would give me just five minutes, but each time she refused unbending. I then found out that Dr Maroun was the lead doctor for Vetco at that location. What an example she is making for other doctors there. (Oh my). Aren't doctors supposed to show compassion? Though I was offered a tech appointment without Dr Maroun, my cat had swallowed a small amount of

Came in for vaccinations for our puppy and had the most lovely visit. Our dog does get anxious at the vet but Giana and the tech (I did not get their name) were outstanding in how they approached the appointment. They took the time to let our dog settle and created a positive experience. My husband and I were extremely grateful for their genuine care. We usually visit a different Location but will absolutely be returning to the Needham vetco going forward.

I absolutely love their staff. They took such good care of Ziggy and they showed him so much love in a time of distress for both of us. Surgery went well and when the bandages came off the next day I called them up and they saw me the same day. Thank you from the bottom of my heart for taking such good care of him.

I drove an hour to come to vetco in needham. The lady named sage and her crew were very professional and inviting. They were very welcoming and patient with me. They lessened my anxiety. I’m choosing this place every time I need them because it’s worth it. It’s my first visit and it’s going to be my permanent place to bring my dog for help. Thank you team.