Vetco Total Care Animal Hospital

Dr. Anna Chan is a superb Veterinarian. I have referred many of my friends to her for their pets. She answers all of my questions and eases any fears I may have about my dogs’ medical conditions. Dr. Chan always goes above and beyond the call of duty by referring me to the best specialists when more advanced care is indicated. I especially appreciate how she takes a minute or two, when she has the time, to relate to me person-to-person, like the best Vets do. I trust her completely regarding my pets’ welfare.

We took Poppy, our 5 month old kitten to this vet. They treated her so well and gave us sound advice. Dr. Chan and the other people that work here truly care about your babies so I would highly recommend them. They even gave her some delicious treats to make her visit more enjoyable:) The exam for her was $90 which is very affordable for me which I appreciate.

Do not go here if you don’t care if they don’t listen to your pet’s health issues. I’m really disappointed with how this clinic has handled my pet’s care. Every visit feels rushed, and it’s clear the staff is stretched thin. I understand the vet is likely overworked and underpaid, but basic communication and follow-through shouldn’t be optional. I called once for my cat’s UTI results. First they told me there were no crystals, then after checking again, suddenly there were “microscopic crystals.” That shift doesn’t inspire confidence and makes me feel like the results weren’t reviewed carefully the first time. They also performed an ultrasound while I was there, and no one explained the findings afterward. I had to follow up myself and ask if anything showed up in the ultrasound. They a

My kitty Joy had many teeth removed here at the Hancock location a couple of weeks ago. The care she (and I as her worried cat mom) received were 5-star. Thank you to everyone here at this location—you all are much appreciated. Dr. Chan, Elise, Cardella, and Patrick—you all rock! Heading back in a few more weeks to get the rest pulled.

I want to share my fantastic experience at Vetco at Petco, which has been a blessing for my cat, Sonja, who struggles with asthma. Finding a prescription inhaler has been challenging, especially since other clinics charged upwards of $300, leading me to rely on steroids that were often frustrating to manage. Now, thanks to Dr. Chan, I don’t have to worry about that anymore. When I visited, I was initially disappointed they were fully booked, but Patrick at the front desk kindly fit me in. Vet tech Elise was incredibly kind, helping Sonja feel at ease. Dr. Chan provided me with a prescription and recommended the AeroKat inhaler, which I’ll be ordering. She explained that I could start using it right away and administer it 2 to 3 times daily during asthma attacks. I was pleasantly surprise