VCA Rock Creek Animal Hospital

I’ve brought my pet here several times and overall have had positive experiences. The hospital is clean and the doctors and assistants have been great in the past. That said, my last couple of visits haven’t felt the same. There were longer wait times, and during my most recent appointment the communication felt limited, as the assistant seemed hurried and she not very welcoming. She was a bit overbearing and made it hard to feel comfortable asking questions. I understand that busy days happen, but for the cost of services, I would expect a more consistent experience. I’m hoping this was just an off couple of visits, but I’m concerned with booking appointments in the future.

We have been with this vet hospital for 10 years and they never disappoint. The office is clean, the office staff is friendly and efficient and the doctors are always professional and knowledgeable. We have also used them for boarding and for grooming and have always been happy with their services.

We brought our dog to VCA Rock Creek Animal Hospital in May for an ear infection. At the first visit, they prescribed ear drops—but our dog wasn’t comfortable with us applying them each night. We brought him back a week later, and they said they had a “better solution”—a one-time drop in each ear after a cleaning. Sounded promising, but the experience was awful. Dr. Saint-Marc wouldn’t even touch our dog. I had to hold him down and do all the handling myself. I don’t mind being involved, but there was absolutely no bedside manner. Both times, the vet showed zero compassion—it honestly felt like they weren’t an animal person at all. Those two visits ended up costing us nearly $600 for exams, cytology, ear cleaning, and two rounds of medication. And here we are in July, and our dog has ano

⭐️⭐️⭐️⭐️⭐️ We absolutely love Ethan, the vet tech at VCA Rock Creek! He’s incredibly knowledgeable, compassionate, and patient — truly everything you’d hope for in someone caring for your pet. Our dog Suki adores him, and he always takes the time to make her feel comfortable and calm during visits. What really stands out is how attentive he is — he even calls to check up on her after appointments, which means so much to us. Ethan’s genuine care and professionalism are a big part of why we continue to choose this VCA location. We can’t recommend him enough!

I brought my cat, Elvis, here for his very first check-up, and the experience was wonderful. The veterinarian, Ethan, was amazing, so kind, funny, and gentle with my cat. He really made the visit comfortable and stress-free. The doctor and the rest of the staff were also incredibly caring and patient, taking the time to make sure Elvis was well cared for. I truly appreciated how understanding and attentive everyone was. Both Elvis and I had a great experience, and I would highly recommend this animal hospital!