VCA Rancho San Diego Animal Hospital

Horrible Experience — Please Avoid This Place I never write reviews, but this experience was so upsetting that I feel I have to warn others. My dog wasn’t feeling well, so I went to VCA Rancho. The waiting room was completely empty, but the receptionist still told me to wait 30 minutes before being seen. She was unwelcoming and rude, which made an already stressful situation worse. When we were finally called in, the nurse immediately said they needed to run $700 worth of blood work and tests before even examining my dog. I understand diagnostics can be standard, but it felt excessive and opportunistic — especially since my dog was clearly in acute stomach pain. I explained exactly where the pain was, but the nurse brushed it off and went to get the vet. When the vet came in and touche

I took my 3 week old kitten in to be seen by Dr. De Castellanos two days ago and I am incredibly impressed by her and the entire staff. The office feels so friendly and warm when you come in, everyone is smiling and so genuinely nice. Each of them was so compassionate toward me and my kitten. When the doc came in, she had a treatment solution that would be the safest for the age of my kitten and it worked! The kitty is already doing so much better. The doctor and her staff checked up on my kitten, twice. He’s at such a critical age and they were very present to that. These guys are next level! It’s so refreshing to be treated like a human, to interact with people who seem to love what they’re doing and who not only care for your animal, but have kindness toward you as well. I 100% recommen

VCA provided my dog Dijon with amazing care and everyone there was incredibly competent and kind. Dijon was blind and old when we adopted him and he was our first dog, so we had tons of questions. They were knowledgeable and patient and seemed to genuinely care about him. They answered all of our questions and were so sweet to Dijon when we came in. When he passed away unexpectedly, they called us and even sent a hand written card ❤️ I couldn’t recommend this place more strongly! Myself and Dijon are so grateful for them ❤️

I needed to find a vet to check my 70 lb sulcata tortoise. After doing some research and looking into the turtle and tortoise society, I found the VCA. I was able to get in to the office immediately after calling and making an appointment. It is no small task to take a tortoise of this size anywhere, but the staff at this office were extremely helpful and made it a pleasant experience. Dr. Hare was very hands on and accommodating with Turbo. He provided multiple options and offered to do research into one of Turbo's problems. He then reached out next day in regards to that research. I appreciate the care we received and would definitely return.

Deeply grateful to Dr. Loo and team for their exceptional skill and heartfelt compassion in caring for Baby. Their kindness and professionalism gave me complete confidence she was in the best hands.