VCA Old Trail Animal Hospital

I have been extremely pleased with the care of my cat, Daria, at VCA Old Trail. I've been to several vets for Daria, she always seems to have issues that have no answer, but Dr. Bennett listened to all of my notes, came to a diagnosis, and laid out a treatment plan. Many other vets I've been to have written Daria's issues off and gave treatments that never worked, but not here - she gave explanations for every symptom I noted and pieced together the puzzle that other vets didn't seem to care to solve. I was very pleased with my experience and will be returning to Dr. Bennett for Daria's care going forward.

I’ve trusted VCA Old Trail Animal Hospital for years, but after my recent visit, I can’t recommend them anymore. What was once a caring local practice has become a cold, corporate operation that seems more focused on profits than pets. I brought my dog in because he wasn’t eating well, expecting compassion and a clear treatment plan. Instead, I paid for a short exam and a $319 blood test, only to be told there was no treatment plan—just a push for even more expensive tests. When I asked why a “sick dog” test cost $500 and how it differed from the one I’d already paid for, the only explanation was, “we charge more for sick dogs.” That’s not medicine—that’s upselling. The vet showed little empathy and offered no real guidance. Rather than discussing options or trying anything to help, I wa

We took our baby of 15 years to be put down. We've had bad experiences in the past. Dr. Bennett and the staff were nothing short of amazing, made us and our baby feel comfortable. Thank you for being amazing with our baby and reassuring us that we were doing the right thing and not letting him suffer any longer. We've received his ashes, hair and paw prints. You guys did an amazing job! Thank you once again!

Dr Bennett is my favorite, even our girls approve! Our one shepherd was recently diagnosed with pannus, although Dr B is not an ophthalmologist, she is going above and beyond, and our girls looks 100% better thanks to her

The 1st time was when my Lab had a huge bloody blister above her upper front tooth, it scared her and myself, I called other veterinarians in the Hanover area and none of them were available to help for an emergency appointment. When I called VCA, Shrewsbury they were able to see Lily immediately. I live this clinic, from the staff who you check in with to the vet techs and amazing Dr Card. Thank you for being kind, compassionate and helping my fur baby. Lily is doing great thanks to their wonderful team!!!