VCA Forney Animal Hospital

Had a wonderful experience here today. I was able to have my dog seen very quickly. The staff was all very thorough, kind and compassionate. This was my first time at VCA, as my usual vet could not see my dog for 3 more days. I will definitely be using this practice in the future and highly recommend.

I had an absolutely wonderful experience at VCA. I called, frantic to get my pup seen ASAP as my usual vet could not see us for a few hours. I wish I could remember the receptionist’s name, but she was wonderful. Got us in within 30 min of initial call, consoled my anxious self who was a mess in the waiting room. Dr Horne saw my girl quickly, explained all her findings during the initial exam in great detail. My girl was promptly taken back for X-Rays and lab work, they even cut her nails while sedated (thank you soooo much). She was extremely thorough, taking note of any and all previous concerns and gave me even better explanation than previous vets. I left feeling my girl was in the right hands, and we would get down to the root cause of the issues. She gave me clear, and cost friendly

Called the other day with my dog being sick. The front desk staff was very caring. They were able to work me in that same day. The doctor was very loving with my dog as if they were their own. I will definitely be back.

When I was trained as a grocery store sacker, I was taught that the most important person in the store is the first person the customer interacts with, and the last person the customer interacts with. Those interactions are going to shape the customer's opinion of the business, for better or worse. Someone at VCA needs to train their receptionists in this concept. It's not that they're overtly rude -- they don't insult you like the soup guy on Seinfeld -- but they're also not at all friendly. They come across as brusk and unconcerned. After such an interaction this morning, I called another nearby vet recommended in another review. They, by contrast, were warm and friendly, and spoke to me as if they appreciated me calling them. Which vet do you think I'm going to trust my pet with?

We’ve had a horrible experience with VCA Forney. For the past five months, we’ve been taking our dog there for a persistent ear infection, and I have never felt more disappointed with a veterinary clinic in my life. After spending over $1,000, our dog’s ear is still not healed. During our most recent visit, they told us we now need to spend another $300 for a culture test — something that should have been done several visits ago. It feels like they’re more interested in charging for repeated visits and tests than actually resolving the problem. This place will drain your wallet with no real results. They take no accountability for their lack of progress, and our poor dog continues to suffer. Save your money and go elsewhere. We truly regret trusting VCA Forney with our pet’s care.