VCA Animal Hospital of East Hartford

Nicole and Dr. Holston at VCA East Hartford were amazing to me and my family every time we came in. From the very beginning, they treated Simba with such care, patience, and compassion, and always made us feel supported and informed. In the end, when we had to make the heartbreaking decision to say goodbye to Simba, he was treated with nothing but dignity, love, and respect. Their kindness during such a painful moment meant more to us than words can express, and we are forever grateful for the comfort and care they gave our family.

This VCA "hospital" lied to me about my pet, please read, I had used VCA 2 years ago for my pet that passed over, the day before he passed, the female dr said to me that Bear was fine! no alerts, all is good. The next day Bear DIED, yes died, he died and it was a terrible terrible time since it was Thanksgiving holiday. (If you ever lost a fur baby you already know!) Well I rescued another and again took her to VCA in East Hartford (should have followed my instincts) to get a new vet, and the same female said to me that she had 3 THREE very bad teeth that need to get extracted to the tune of $1800, so trusting her, that week I made an appt (BAD IDEA) for a cleaning and a it was NEVER done, she came home with the same condition lots of tartar and same icky breath, except with some tempo

VCA East Hartford is truly the best! The front desk team and location manager Michele are always so kind and welcoming, and the vets and vet techs go above and beyond every single visit. Their customer service is top-notch and they’re always available to answer questions or ease any worries. Me and my three dogs appreciate this entire team more than words can say!

I have been going to this location for years now. The staff is friendly, and treat all animals with love. Any problem I’ve ever run into they are a phone call away and never hesitate to have me come in with my cats. Highly recommend and have even sent friends and family here as well !

Honestly I went in knowing there was an issue with my cat but the bedside manner and the way the doctor handled the situation was grotesque. My cat had breathing issues that started a week ago. She barely gave me any information or tried to elaborate. She just kept pushing a $400 xray. After I said I couldn't afford it, immediately jumped to "this is really bad, and when the time comes we can help you put him down". I counted. She mentioned putting my cat down FOUR times. I went home and my cat got worse. Maybe a vet could have told me "oh stress is gonna make this worse". So I rush him to the VCA in west Hartford. Completely different experience. THAT vet told me all my options. She told me what she would do to address the situation that day. What she would do if that worked. Etc. Mayb