ValuePetVet - Norwalk

If you want to be waiting for 1 hour even though you made an appointment and there is only one other pet waiting in the room with you. This is your place. If you want to be told that they cannot take in your pet for a simple allergy shot because they don’t have history of his vaccines, even though they actually do (they just assume you are dumb enough to fall in the trap of having your pet vaccinated for non mandatory vax) because this was probably the fifth time you’ve brought your dog for the same type of visit and there weren’t any inconveniences before this last visit. Then this is your place! But, Then you decide to stand up and leave because you didn’t go in for vaccines, but a simple allergy shot, but of course, finally a lady comes to check out that they do actually have your recor

Awful. Waited close to an hour after my scheduled appointment time and still hadn’t even been brought to a room. I had to reschedule. I went to the rescheduled appointment and waited another hour. The tech walked into the room I was in and got startled and said “I honestly forgot you were even in here”. REALLY? They then proceeded to try to get me to get extra vaccines for my dog that weren’t necessary or expired. Charged me for things I did not agree to. I won’t be coming back. There’s nothing “value” about this place. Pricey, rude and have zero sense of urgency.

Brought my cat for a 12:00 appointment. Waited an hour and a half for 2 people who came after me to be let in before me. My pet has been sitting in her own urine for 2+ hours waiting to be checked. Furthermore, when someone came forward in the waiting toom to apologize to everyone, one of the ladies at the reception desk exclaimed "or you can cancel or reschedule" with an attitude. Absolutely unacceptable, never coming back. If you value your time and your pet's wellbeing, go elsewhere.

I’ve been bringing my dogs here for the past few years. Value Pet Vet is a great asset to the community. Compared to other vets who take advantage of pet owners and charge them an arm and a leg, this practice is WONDERFUL. They provide great care to our fur babies, are straight forward about what’s needed vs what can wait, and they tell you about all pricing upfront as well so you’re not ever surprised by the bill. I’ve had both my dogs spayed/neutered there. I also had a foster cat spayed there. They have really flexible scheduling. Getting routine care is simple and affordable!

Had the best experience.. they took care of Ruby and were very friendly ( front desk people and also assistants) . Ruby got out of there after her surgery so excited kissing everyone .. after almost two weeks she is healing just fine. Thank you everyone at petvalue!