Uptown Bark

I have been using uptown bark for years with old and new management, but today was disappointing, owner came at me pretty upset and with an attitude that my dog was in horrible conditions. Asked why and said that his groomer had said that she has mats in all her body(that was a lie)he said everywhere you name it she got them and that had to shaved her. I told him that I had brush her last night and that I didn’t agreed with him or groomer, and that his groomer will NOT LIE, she was only there for 2 hours. Come to see only half of belly, butt. Next time he will charged me for shaving of mats, I asked him to charged me and he walked away with an attitude. Looks like this guy is having a BAD DAY TODAY. You guys just lost an another customer and it’s not the only business in town. Next time yo

We have been using Uptown Bark for a few years now and it's been great. The prices are good, the place is always clean, their customer service is great and they're very understanding and accommodating. My rescue pup is a big boy full of anxiety who I know can be a handful, so I'm sure he's not an easy one to have there, but they always seem happy to have him and they do a phenomenal job with him. We're extremely appreciative and happy to have found a place that does such a good job and who we can trust

Ashley is amazing!!! I can never replace her. Ashley does haircuts on my 2 Persian Max and Cash. Our cat Max has never been able to be groomed by anyone and the vet said she will have to be sedated because we rescued her from an abusive home and unfortunately she has quite warmed up to us or anyone completely. Ashley has the magic touch need for sedation, and just lays there for Ashley to be to do herajic. I would never believed this could happen. These cats are so special to our family and I am very protective of them. So to have someone who loves and respects them means more than I can express. Also Max got out of our home and I was frantic, Persian don't do well outside we looked for hours and was heartbroken. All of a sudden Ashley text me and reported where Max was. She seen her on s

I picked up my dog yesterday from a grooming and I’m honestly still speechless at the cut. I’ve been going to uptown for years - under the old ownership and new. This is a first for us and a first time complaint from me. My mini schnauzer who is groomed by Amber is amazing every time. My doodle gets inconsistent results for his grooms, to the point I started doing it myself for awhile. Luckily his hair is so curly once I get it wet and it curls, it typically hides any imperfections and I’m not too worried about it. Yesterday’s cut cannot be overlooked. I asked for short short all over and specifically said I didn’t want to see skin. When I picked him up he had a Mr. T shaped head and SHAVED eyes. I was too shocked when they handed him to me that we left without saying anything. But after s

This place is truly special. The owners are wonderful, approachable, and clearly love what they do. I never feel like just another customer, I can walk in, talk to the owners or employees and know my dog is genuinely cared for. I know my dog is happy here because all I have to say is, “Do you wanna go see your friends?” and he loses his mind with excitement and runs straight to the car. That alone tells me everything I need to know. I couldn’t recommend this place more.