Trails End Pet Sitting

I want to share my incredible experience with Trails End Pet Sitting, LLC. I don't often post recommendations, but I am truly compelled to share how delighted I am with the care they provided for our Guinea pigs, hermit crab, and puppy, Meadow. I stumbled upon them on Google, did my research, and read their reviews on Facebook. I was impressed with what I saw and decided to have them do home visits for the small animals and board Meadow at their Southern St. Mary's location. Being a total helicopter mom, I was initially nervous. But the moment I met Aimee, I knew it would be a great fit. She came to our home, asked questions, and got to know our pets' schedules. Aimee's professionalism and knowledge were evident from the start. When I dropped Meadow off at their boarding facility, I was

I can’t say enough incredible things about Aimee and Steve! We are a military family that moves constantly so it can be hard to find people you trust with your “babies”. We have a 5 month old lab puppy that is still figuring out the world. She is a little timid at first but I loved how understanding both Aimee and Steve are. Daisy has done doggy daycare and they were AMAZING about making sure the class wasn’t too big and the right dogs were matched together. They planned ahead knowing Daisy was coming and had a calm dog paired to slowly integrate her into the pack. Daisy is currently in training and both Aimee and Steve were interested and willing to continue her training while under their supervision! Steve has a very calming approach with the dogs and Daisy really took to him. Aimee has

Trails End is a GREAT local pet sitting company. They do home visits at a fair price, which has been a big help for me as I travel a lot for work. They take pictures and do a cute little write-up describing each visit, which makes me feel comfortable that my little guy is getting good care while I’m gone. Customer service is amazing. You typically have to book 2 days in advance, but I recently had a serious medical emergency and Trails End allowed me to schedule at the last minute while I was in the hospital. I was very thankful to be able to focus on my health and not worry about my dog in the meantime. I can’t say enough good things about this company. They are great with animals, are fairly priced, do home visits, and have great communication and customer service. Do not hesitate to t

My interaction in email was detached and cold. My Uncle passed away that required abrupt out of state travel. I asked if they had availability and they informed me Glenn Forest was not in their area despite their website showing our zip code is a full service area. If they had told me they were fully booked for the holiday I would of understood. But that email chain was completely detached I have a long time history in service and hospitality industries you would think someone in this business would have empathy and help guide them to another option in extenuating circumstances.

We are new to the area and I was so nervous leaving our pups while traveling for Christmas. Alexis was our sitter and she was so helpful, communicative, good with the pups. We came back home and they were incredibly well taken care of. For someone who gets a lot of anxiety about leaving our pups, this service was incredible and so worth it. They were incredibly flexible, allowed us to pick multiple visits and options for the days we were gone. Just incredible and could not recommend more