Towne Square Pet Resort

I’ve been taking my golden retrievers to Town Square Pet Resort for quite a few years now and I have to say they are great with my dogs. Bathing and trims are perfect every time. The people working there are so friendly and helpful.

I’m your classic overthinking dog dad. I always worry about leaving him behind. Will he be okay? Will they throw his ball just right? Will they know he likes his belly rubs shaken not stirred? But every time I drop him off at TSPR, my worries disappear. They know him by name, greet him like a celebrity, and honestly... it’s like I’m dropping him off at grandma’s house. You know — where he gets spoiled, overfed (with love), gets away with everything, and they let him watch Madagascar on the couch. He comes home a menace like those penguins! He’s thrilled to go, and I have total peace of mind knowing he’s in the best hands.

They LOVE animals!! Out of the several receptionists that rotate and the years I've been going there, only 3 times have I ever not felt like I was walking into a hug. That lady isn't at the desk often enough to worry about. Our FAVORITE receptionist is a blonde lady who, you can tell, wants to come out and hug and love on all the fur babies. Mine always try to go over the desk to love on her. As far as boarding, out of the different employees who take the animals to the kennel area, I'd like to single out the fella. He isn't talkative, but he is the ONLY strange man one of my former pets wouldn't growl or bark at. He is a GEM!! The others are all ladies and they are ALL excited and loving to the fur babies. 😍

Pam is the best groomer in town, she has been taking care of my babies for years. They absolutely adore her. Thank you Pam!!! Nvm...... will be following Pam wherever she goes :)

Yesterday, I had appointments for my two dogs (80 lb. and 60 lb.) for baths which I was told included nails, anal glands and ears for $40 each. Their rule is you must drop off your dogs between 7:30 and 8 a.m. I have not used TSPR in a very long time due to a boarding issue but I thought I'd give the grooming a try. They said they would call me when they were ready so I was thinking around 1 p.m. would be reasonable. So I waited.... Finally, at 2 p.m. I called and said I was on my way to pick up my dogs only to be told they would be ready at 2:30 but that was okay because I was on my way. I waited in the parking lot until it was 2:30 exactly. When I went in Ms. Thang at the computer told me my total was $133!!! and told me they did not do a $40 package. I said when I called to ask,