Tim Hogan's Carpets & Floors

Penny from the Grapevine store was a big help in selecting tile that would work best for our bathroom floor and shower project. The installers were meticulous, paying attention to the smallest details and did a fabulous job. I would recommend them to anyone wanting a professional tile installation.

Penny at the Grapevine location is a dream to work with. She’s immensely knowledgeable and was able to beat my other quotes by over $4,000 (with a higher quality carpet to boot). The carpet crew was highly skilled and efficient (1000 sq ft in about 6 hours). I am 100% satisifed and cannot recommend them highly enough. Skip the national chains and use this local, family-owned company instead!

Recommended to us by a friend. We had them put carpet in 3 rooms and closet and vinyl in kitchen and bathrooms. Asked to have the transition pieces fixed when they did this and we were told they could do that. Carpet installed without issue, however the vinyl in the kitchen had major bubbles. No trim was installed and bad transition pieces were put back in instead of new corrected ones as stipulated. I was told they could not find the trim as it was discontinued, so I went to Lowes and bought the transition pieces myself (yeah, not discontinued). Took them a week to decide to replace the kitchen. Although no bubbles the second time, they put down 0 (zero) trim, so there are places you can see the floor throughout. When asking the installers about it they said they were not told to p

We had Tim Hogan replace our entire first floor with engineered hardwood and decided to add our steps as well at a cost of around $2K. The initial install of the first floor was okay but they totally botched the stairs. The stairs were previously carpet plus padding and the new treads didn't line up in any way, shape or form. Had we been informed before they glued them down, we would have opted to just have the carpet replaced. After bringing it to their attention, promises were made to try and improve the situation but were never followed through on despite repeated phone calls. Now, 3 years late, the floors are cracking, peeling and generally not holding up well at all. We payed around $6/sq ft and expected these floors to last! When I called about getting help filing a warranty claim,

This is how home projects are supposed to work. I enter, look around, the sales guys answer questions, are low pressure, give me options according to my needs, and are confident enough to say “Why are you doing that?” without being insulting. George, the main man, is no nonsense but not unpleasant. Very accommodating. When it was install time for new hardwoods and carpet, the workers arrived on time, were amazingly quick, and did a fantastic job. Prices were comparable to other choices nearby. I wish these guys could do all my home renovation projects.