The Upscale Tail Pet Grooming Salon

Have been coming here since they opened many many years ago. Kendra and her team always do an amazing job and they genuinely care for our pups. Winston always comes back looking so handsome and his cuts are 10/10! Love that I can text a number to set up appointments too, makes it super convenient.

Our golden retriever, Wally, has been going to the Upscale Tail since he was a puppy, over 4 years now. We would make the 45 minute drive for the quality groom back when we lived in the city, and now that we’re in the suburbs we’re so happy to be closer! They do an excellent job with his trim every time and Wally gets compliments on his grooming regularly. Kendra is always so thorough and she is sure to let us know things to look out for as well (early ear infections, paws, hot spots etc.). Everyone at the Upscale Tail truly care about Wally and we love visiting every time. Highly recommend!

I recently took my dog to the Upscale Tail for a haircut and a groom. My dog Finn is generally a nervous dog when it comes to grooming, and I warned them that I have had reports about him snapping at groomers when his paws are touched or when anyone gets near his nails. From the moment when we first arrived, they did not make me feel rushed when I was talking to the groomer about what I wanted for his cut, had questions about their procedures , and let them know about his snapping. He was very scared to go with the groomer, but she was very gentle with him taking him into the store. She even called me to let me know when he would be ready, that she was running behind, and let me know how he was doing. I’m glad they called because it gave me enough time to leave in order to be there by the

They did an immaculate job with our dog. We drove a half hour out just to get her groomed here and we are so happy we did! The staff is really friendly. Be aware that the reception waiting area is very small and can be slightly crowded if there are more than 4 people along with their pets inside, however it still looks super nice and chic. The front sign only displayed "Pet Salon" so it may be confusing for people trying to find this place while driving. I've included a picture of the outside to show what the sign looks like for any new customers. Thank you Upscale Tail for making our pup look beautiful!

I am leaving this review again for your defensive reply to my earlier review comment. As you can see it is not true that you never trimmed Sasha! Pictures 1 and 2 shows clearly that she was trimmed and job was done perfectly. Now this time you have not fulfilled the service and left all the hair as-is. Instead of taking care of unfinished job you are asking for extra charge of trimming!! you can clearly see the difference between first two pictures and the last 3 pictures(she doesn't even look like she is groomed). Again i told the front desk person 3 times to refer to her previous style in the notes.