The Grooming Den

I have been taking my dog there to be groomed for years the other day I called and I let the person know that I had a scheduled change because of a snowstorm on Monday I went through the whole explanation of what happened etc. I talk to the girl. I let her know that I could not get there early in the morning because I had physical therapy at 10. She’s like that’s OK. You can come later. We have one girl out and later will be better. I said well I won’t get there until 12-ish and she said that’s fine. I showed up today and she denied the conversation had a different explanation for everything that happened including the fact that I must’ve misunderstood that and she was apologetic at first. It was really OK. I had somebody willing to schedule. The next appointment wouldn’t have been till li

I have a chow chow,best cut I have ever had. Will bring my boy down from upstate New York.

DO NOT EVER TAKE YOUR DOG HERE! I called in the morning and they said I could bring my dog now so I got dressed and did. They said she would be ready between 1 and 2 so I call at two and she has yet to be worked on. The woman on the phone said she would start her now and would be ready in a half an hour. The lady on the phone was BEYOND rude to me. Then I receive a phone call 8 minutes later stating that Bella is ready. I question how she's ready so quickly and was ignored and told to come pick her up. I get in my car and leave and when I get there I am told to find a different groomer that suits me better. I said believe me I will this is the worst customer service I have ever seen. The woman I spoke to on the phone got up from grooming a dog and came at me saying "what did you just say?

Our experience at the Grooming Den couldn't have been better. Our dog was well cared for and treated with kindness. She had an oatmeal bath (to help with her dry skin) and nails clipped and when I came to pick her up she had a ribbon on her collar and was perfectly clean and shiny and happy as could be. Also, the women there are so friendly and anyone can tell they love animals. The Grooming Den was recommended to me by a neighbor and I would highly recommend it to anyone.

Did an amazing job on my two pups🥰 Fair pricing but you should definitely include a tip if you are pleased with their service.