THE DOGROOM

Carol is the best! She has been grooming and boarding my boy dogs for more than five years. She treats my boys as though they were her own. She is great at communicating and listens well to any concerns I may have. One of my dogs has separation anxiety but Carol is so patient and caring that he settles down easily with her. Side note: she spoils them rotten 😀

From my first interaction with Carolina, I could tell that my dog was going to be in good hands. She is a very caring person and did a wonderful job grooming my dog. He is a very nervous animal and is very hard to groom. She did an amazing job and I will definitely be back again.

Carolina has a natural love and rapport for the pets she cares for and grooms. An excellent and experienced groomer, she connects and knows when your pet needs a break or is stressed and adjusts to the situation. We leave our part-Persian cat in her care when we travel and Carolina gives her a lion's cut several times a year.

Unfortunately I was not happy with my services with Carol. In addition to her causing my dogs nail to bleed when she cut it (which she informed me of), when I got home I noticed some bleeding on my dogs stomach. Long story short it was a poopped blood vessel from shaving, and it was caused by Carols shop. She said this is a risk we assume when taking dogs to get groomed but this has never happened to my five year old dog. She also said if it’s their fault I would receive a refund, it wasn’t a full refund, it wasn’t even half. To make matters worse, she was busy and said her assistant left so she had to handle my dog herself which I find negligent. She proceeded to give excuses saying my dog wouldn’t stand and it was hard to shave her. If you aren’t able to perform a job, don’t. I will neve

We used Carol's services for our Boxer today and she was fantastic. We needed a close pet daycare for days we would be gone more than a few hours and I couldn't be happier with the warmth she showed us and our dog. We look forward to utilizing more of her services in the months to come.