Sit. Stay. Spa.

Customer warning I’ve been a client here for four years. We come every 6 to 8 weeks and pay $130 each time Tonight when I went to pick up my dog, they told me they don’t want me coming back. Here’s the story. When I dropped him off today, they asked me if I wanted them to do what he normally gets done. I said actually the last time his hair was a little long in the front and I would like his ears to be blended a bit more. Then they told me that it would be about four or five hours. I paused, and I thought that was a really long time. How are his knees going to do? He has two luxated patellas. And I thought he hadn’t pooped today. So I asked them if there was anyway they could make it closer to four hours rather than five. They explained they had 20 dogs in that day, with two groomers.

If I could give zero stars, I absolutely would. I was honestly shocked by what I witnessed. I overheard the manager speaking to an employee in a way that was incredibly condescending and disrespectful. The tone was harsh and demeaning — no one deserves to be spoken to like that at their workplace. It created such an uncomfortable atmosphere, and it honestly made me question how this establishment is run. When leadership treats staff poorly, it reflects on the entire business. On top of that, the services are overpriced for the level of professionalism displayed. Overall, the experience left a really bad impression. Would not recommend.

CLIENTS BEWARE- you are NOT a valued customer! My dog loved going there for a bath. We had been a regular client for the last two years. Loved our groomer! At a recent appointment I pre scheduled services through the end of the year. A day after the last appointment I got an email saying the Oct appointment was cancelled; no explanation. Two weeks later I got two more emails saying the Nov and Dec appointments were cancelled- again no explanation. Couldn’t even get the courtesy of a personal phone call with explanation nor the option to reschedule?? We will be moving on- thank you for showing us the door 🐶

Sit. Stay. Spa has very professional staff members and high standards when it comes to cleanliness with pets. Keep up the good work 👍

I love Sit stay spa. They really look after our old girl. And the monkey girl. And listen to exactly what we need done. Our dogs are a lot of work they a patient and kind. And do an amazing hair cut. Would highly recommend them.