Shenandoah Valley Boarding & Training

Brought my dog here for a week and had an awesome experience. The staff was super kind and took great care of him, and I got to meet the new owner — she was amazing! I’ll definitely be bringing him back!

If I could give Creature Comfort 6 stars I would! They take such good care of our two large dogs. We have been taking our dogs here for over 4 years. We pass a lot of other kennels along the way during our 60 mile drive to drop off our babies, but we know they are in the best hands while we are away.

We had a funeral to go to out of state and needed a place for our dog fast. Booked online after viewing the website. Long story short we ended up having to cancel. My mom calls and the woman that answered didn’t have great customer service skills. She said maybe 3 words, no good morning, no have a nice day. Just very curt and sullen. Maybe we would’ve stayed in the future but I’m looking at reviews and this seems to be a recurring issue. I want the person taking care of my pet to at least try and sound like they like their job.

This boarding facility is very close to home for me so I thought it was a good pick. I booked online for my pets and accidentally got the dates wrong so I called to see if they could change it to the correct dates for me. The owner answered the phone and was nice enough to do so but she did come off a little rude. I gave them the benefit of the doubt and asked if I could visit the facility before boarding my dogs. It was the day before Thanksgiving and she warned me they may not have time. totally understandable. I let her know I’d still check in. It comes to the day of the visit and I also brought my wife to make sure she was also comfortable with our pets staying here. The facility is clean and looks great on the outside. We walk in and it is also clean inside. I let the older lady (as

My dog stayed for four days. He seemed perfectly chilled coming back home not stressed or anxious to get out. This was his first kennel stay. He's 11 months. The owner gave me a tour and I paid for some extra play time. The facility looked and smelled clean. I'd return if required.👍