Shelbyville Road Veterinary Hospital

Outstanding Veterinary Care Highly Recommended Our experience with Shelbyville Road Veterinary Hospital has been exceptional from start to finish. After taking our dog Lacey to multiple facilities during an extremely stressful and uncertain time, we were relieved to find a team that truly stands apart. Dr Tim Thunnell and his entire staff demonstrated world class professionalism, compassion, and expertise. Every individual we encountered treated Lacey with genuine care and treated us with patience, respect, and understanding. In a moment when we were overwhelmed and worried, they provided reassurance, clear communication, and exceptional medical attention. Their pricing was very fair, and unlike some of our prior experiences elsewhere, we never once felt pressured, upsold, or taken adva

This team is amazing! My cat had cancer causing osteonecrosis in his feet. We scheduled a date to amputate the toes but day of the appointment the Dr called and informed me the entire front leg needed to go. This was over the holidays and the situation had gotten worse since the last exam. Dr Thunnel also told me that he caught a virus over the holidays and didn’t feel he could competently complete such a massive surgery in his current condition. This alone meant the world to me, he put my cats well being over the profit of the surgery. This was an expensive surgery and he cared more about doing it right than getting the money on his books! His staff is so kind and caring. They put my pets health above everything. I am so grateful!! Thank you all!

Not happy with my experience here. The vet offered the same treatment (deworming + flea prevention) both times I went in addition to pushing steroids, antibiotics and anal gland expression the second time for my cat since it didn’t work. The only diagnostic offered to actually figure out if there were any issues was bloodwork (not even a stool sample to rule out parasites despite being offered treatment for it twice). Nothing was explained, including potential treatment and the reasoning, nor was the cost transparent in any way, with extra fees and other assorted issues. The cat’s symptoms only got worse immediately after that expression and didn’t start getting better until we put him on a different diet of our own accord. It quickly added up to 200-300+ dollars every time I went for tre

Charged me just under $1000.00 to see my cat and dog. Gave me meds for ear infections. Both improved for 2 weeks and then they were right back to the same issues. I tried to call the clinic. No one answered so I left a message. No one will return my call. Would not recommend!!

I'm just unsatisfied with the quality of care, communication, and professionalism. My pets do not have any preconditions and are always said to be healthy, yet I'm charged an arm and a leg for unnecessary treatments and vaccines. They take advantage of people who care about their pets and price them out of every penny. Fortunately, they're not the only vet in town. Won't be going back.