Sanford Animal Hospital

I just mustered up the energy to be able to write this well deserved review. I’ve been crying for 7 days now; today would’ve been my Ralph’s birthday. When I found my sweet boy unexpectedly had passed in his favorite spot, I called the Hospital before they closed to see if I could bring him in to try and understand what happened. Sanford Animal Hospital took the time to help us find resources and stayed late to help us, giving us as much time as we needed to grieve in the room they provided when they took him. They stored him overnight out of the kindness of their hearts. When we came back to pick up his body, the sweet vet techs had made us a gift, his little paw prints and a vile of his fur just for us that I will cherish really forever. The caliber of service you have there is unlike an

Disappointing experience. At no point during our visit were costs ever discussed, and I was then presented with a bill for approximately $300, which is far higher than what I’ve paid at other vets for similar care. Every vet practice discloses costs before services are administered; especially when the cost would be so expensive. Still, I paid in full at the end of the visit. After the visit, the vet tech messaged saying she forgot to charge for some items and that we could handle it at our next appointment in a few weeks. But then just days later, I began receiving multiple calls, texts, and emails demanding an additional $50, again because something was “forgotten.” The messages were unpolished, inconsistent, and even referred to my dog using the wrong gender. Strange; like they’re not

We really like this vet office and I highly recommend it. In the past, we have been to those vets offices that push and pedal every service they can every visit; and that pressure of course creates discomfort as well as guilt and sometimes extra costs because you feel pushed into things. They do not do that here. They appear to do what they can to keep everything affordable and let you know what your options are, and what services are truly needed at the moment and what are just options. if there is an issue, they are careful with their words, and their consistent compassion has cultivated an environment of non-judgment and trust that makes it a lot easier to being our pet to a vet. Our dog has a lot of anxiety and even though she does get worked up going in, I can tell she likes them ther

They've been awesome! We switched to them in the last few months after our older husky needed surgery to repair her torn ACL & meniscus. They've been very kind, informative, and professional throughout her care journey. We've since moved our other pets over to them as well. Definitely recommend bringing your pets here!

All of the staff were super friendly and knowledgeable. Facility was clean and had no pet odor despite being a veterinary office. It was also super easy to get an appointment for my sick pet.