Ruidoso Animal Clinic

MINUS 5 stars but had to put one star to post. It has taken me some time to be able to write this. Ruidoso Animal Clinic is responsible for the death of our family member/fur baby. Admittedly so by Dr. Thurstonson, Dr. Botkin, and Montana. Dr. Favis was extremely unprofessional, rude, and condescending, and tried blaming me. My baby was over 8 years old with a couple of health issues and was supposed to be seen at least every couple of months & that I should have been getting appointment reminders. NOT THE CASE. NEVER RECEIVED ONE. They said that their marketing company also handles patient care; appointment reminders. MAJOR conflict of interest, & I'm not entirely sure this is legal. Their marketing company, you know the one that sends sales emails and texts ALL THE TIME, never EVER sen

★★★★★ Ruidoso Animal Clinic is absolutely wonderful. From the moment you walk in, it’s clear that the staff truly cares about both the animals and the people who love them. The team is professional, compassionate, and incredibly thorough, taking the time to explain everything and make sure your pets are comfortable and well cared for. What really stands out is how calm and welcoming the environment is. Whether it’s a routine visit or something more involved, you can tell your pets are in good hands. The veterinarians and staff go the extra mile to make sure nothing feels rushed and every question is answered. As a local real estate broker, I work with many families who consider their pets part of the family when choosing a home and a community. Having a trusted, high-quality clinic like Ru

After being quoted $1,300 for an abdominal ultrasound at another clinic in Alamogordo — and having an overall poor experience there — we pursued at-home care for our cat Momo as long as we could. When we finally knew we couldn't put it off any longer, I called Ruidoso Animal Clinic — and they went completely out of their way to get us in. Dr. Favis stayed after her normal hours and waited for us to arrive, when she could have just gone home. That kind of dedication is something you don't forget. The care we received was thorough and compassionate. Dr. Favis walked us through her findings honestly, coordinated with the radiologist specialist, and made sure the report would be forwarded to us and Momo's other treating clinic. The entire staff was warm, professional, and went out of their wa

We are part-timers but had to bring our 14 year old dog in to see the vet. The service and care we got was first rate and better than our vet back home. Both doctors are caring, compassionate and EXTREMELY knowledgeable. Your pets are in VERY good hands here.

Good service. Luther and his wife and staff are great people! Had our dog pass some years back and they were closed but immediately opened up and got us taken care of ! Thanks a bunch!