Puppy City

I do not understand the bad reviews. I it’s been 1 year and a month since we got our puppy at this store. The staff was great and very helpful. Very smooth and quick process to purchase our puppy. The price was on the higher side but I voted for convenience over traveling to PA to save a few dollars, which you will spend on gas and time anyways. Do your research 1st. I highly recommend this pet store. Out 1st vet visit was great and they said our puppy was really healthy and very well taken care of. Store has normal pet smell and they were very clean. We are looking to purchase our 2nd puppy this month from the same store.

This company will definitely lie about the dogs personality to obtain a purchase ( which is commission based). Please do your research regarding the temperament of the breed of dog before your purchase. I was given a liquid supplement to give to the dog to relieve stress (due to a new environment) I believe this was given to the dog before my invite appointment. Be careful, they're not as honest as you would hope.

This place operates like a puppy mill. They source dogs from anywhere, and it shows. Our poor husky clearly suffers from overbreeding—she isn’t all there, and it’s heartbreaking. We spent four months battling Giardia, on top of being forced to sign countless pages releasing them from responsibility for any health issues. That alone should have been a red flag. Unless you have thousands of dollars to spend on the dog and several more thousand for vet bills due to their unclean conditions and cages, do not buy from here.

Update-9/29/2023 Our first dog is a year and doing great with 0 health problems and he is THE BEST! We added another addition yesterday, a cavalier King Charles spaniel. He is the best, and we had another wonderful experience with puppy city! Staff is always great, the place is clean, the puppies are happy and appear healthy 🐶 We had THE BEST EXPERIENCE!!! They were all very kind and helpful all of the puppies looked very happy, healthy and clean! The process was smooth and the financing was a huge benefit! We are so thankful to add little Charlie to our family! Thank you Puppy city!! He even came with a crate, dog bowls, food, treats, and drops he was also already chipped!

I purchased my first puppy ever from this place on Dec 3, 2022. I was a little frustrated with the process this company had in place when your puppy might have any issues. However, even though my puppy had Giardia, this company reimbursed me for all medical tests and medication needed to aid in my puppy’s health. Tom, the owner, was very nice once I got a chance to speak with him directly. — I have since referred two people who wants puppies to purchase from this place.