Puppy Auto Wash

I loved these K9000 dog wash systems when I lived in Wilmington, NC. So I was very happy to find out there was one locally. First visit May 2025- the place was nice, looked clean, and everything worked as expected. However, the water was so incredibly hot it was uncomfortable to even have my hands under it..let alone bathe my dogs with risk of burning/overheating. We were quickly out of there. Flash forward to today 11/12/25- terrible smell as soon as you walked in. I understand it’s a dog wash and will smell like wet dog, but the area back by the tubs didn’t look like it had been cleaned for a while. Mounds of dog hair, caked on top of equipment stashed in corners. The whole place seemed like it was in need of a good cleaning. The machine I used was out of shampoo. There were bulk bottl

This was my first time experience with apex puppy auto wash, which I learned is 24 seven and is right next to the Apex dog park. There are two stands. It receives exact dollar bill or credit card or smart wallet payment on your phone. It’s $10 for 10 minutes and you have unlimited access to shampoo, conditioner, flea control products Rinsing and dryer. When your payment is accepted you then choose what we would like to start with. If you click rinse, use the water hose it’s a warm temperature and if you’re ready for shampoo, pressure poop and use the same water hose and with the hose water and shampoo will be dispensed. The drying portion has two buttons there is a high and low and there is a drying hose. There is an option for your dog to be chained to connect to the collar but my dog d

No lights on, no air conditioning on - one of the two tubs is broke. The tub was dirty with used pet brushes in it. 15 dollars for what? The machine is cool that it’s an all in one. No one present to help with anything.

I'm glad this place exist! Not sure why it's rated so low. Yes, it smelled like wet dog, but that seems to be expected. The baths were clean, worked so well and I left with a happy dog with a shiny coat! 🐕. He also smells great. This is where I will wash my dog moving forward.

Utilized the self dog wash and was happy with the facilities. Just wish people cleaned up after themselves a little better.