PetSmart

I was given a gift card for Christmas so I came to get some More fish for my tank every single tank inside the store was absolutely disgusting, covered in algae and had dead fish in it. There was also multiple betas in cups on the shelf that were dead when I asked if they were aware that the tanks were that bad and that there was dead fish in All over the place, including the betas, the manager looked at me and told me that she was aware and just kept stocking dog food Into a shopping cart. I never come to places like this. I typically go to my local pet store, but I would figure I would give it a shot. Absolutely will not be returning.

I never write bad reviews because I understand that everyone has bad days but today I'm seeing red. Two days ago i went to the store at 4p to get the nails trimmed on one of our dogs but was told they were too busy and come back another day. Today I tried calling ahead of time but was left on hold for way too long so I drove out for another try. This time I was told they are closing early because they had a slow day. ARE YOU KIDDING ME??? You're closing 2 hours early and you're too lazy to take a 5 minute nail trim? I AM DONE WITH YOU!!!

I honestly try my best to do everything and anything I can on my own. From working on my truck to repairing something that breaks around the house. Not only does it help me save money but it also gives me a little “ego boost” when I succeed!! Well, let me tell you how impossible it was to print out invitations for an 8 year olds birthday party 🥳! After multiple attempts to print them from home and having constant issues (not lining up, looking blurry, the printer declaring a vacation day… and refusing to work), I’m soooo glad I was finally smart enough to give up and go to Staples! I walked in, explained exactly what I wanted, emailed the file to them, gave my contact info and then left. Within a few hours, an email said they were ready for pick up! That’s all it took to get 30 of the

A special shout out to the team in the grooming salon! We checked Google before bringing our dog for a nail grind and it said the grooming salon was open until 9PM. When we arrived the staff told us that they had lost most of their team due to some management changes, and were forced to stop accepting walk-ins at 5. Nonetheless, they took our dog and did a great job with her nails. I'm really appreciative that they persevered through a tough staffing situation and accommodated us nonetheless. PetSmart Corporate - fix your hours online or have your team's back and hire some more groomers! Don't make your store level employees break the news you can't provide a service you're advertising on your website.

There was a woman in a purple uniform smoking in front of store, exposing all customers coming in or out the front door. When I complained to her, she would not listen by saying she is away from the entrance per state law. She seems to work at their pet hospital, and is so unethical to harm the store customers.