PetSmart

Was in yesterday to get fish the lady working in the fish department I think she said her name was Cassie was absolutely amazing! She was so knowledgeable and helpful picking the right fish for my tank. Even going out of her way to help me make sure I had everything I needed to make sure my fish had the best life they could with me . I am so greatful to have had her help me out ! She is a petsmart standard for what the company should strive for in employees !

I’ve been taking my 3 yorkies here to be groomed for over a year now. The grooming department is so pleasant to work with, they always make the yorkies look great! I typically work with Kyle, he’s awesome and does an amazing job every time.

I went into the store to find out if there was any collar or harness I could get for my 1-year-old Dalmatian. So I went in one evening and I found the first employee that was not busy and asked them if they knew of any different harnesses or collars I could use that would deter my dog from pulling me around when I walked him. He's a very good dog but very strong. I was walked through the store personally and introduced to an employee that specialized in this area. They pointed out a color/ harness and it worked amazingly. They were so polite and I had a great time in the store. Up until about 3 months ago, I never shopped at this store. I feel like they are more expensive than other stores except for clearance that you might find every once in awhile. All this being said, I go to the store

I honestly would’ve went lower than a 1 star if I could. Went in tonight and tried to get a hamster for our 5 and 6 year olds and the lady that helped us was beyond rude. Did not have a care in the world for what she was saying around our kids. Just rude as all get out.

Store is alright some prices are ridiculous but for the most part I like the place, some employees are rude and want to follow you around the store like your going to steal something based on how you look! It’s profiling and very obnoxious honestly, as much money as I spend there you think they would appreciate me as a valued customer instead of insulting me and being rude as “some” of there employees are also there is a blonde young girl who works here who NEVER GETS THE FISH YOU WANT she picks the ones she wants and says screw what you want! She couldn’t care less about customers and she is beyond rude and always has an attitude!