PetSmart

Kingsport, TN · Pet supply store

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Kingsport
#12
of 41 veterinary practices
City Percentile
33%
rating percentile
Address
PetSmart, 2003 N Eastman Rd #40, Kingsport, TN 37660
Phone
(423) 343-0107
Website
www.petsmart.com/stores/us/tn/kingsport-store0654.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM

PetSmart is a veterinary practice located in Kingsport, TN. It is one of 41 veterinary practices listed in Kingsport. Its 4.4-star rating is slightly below the Kingsport city average of 4.6 stars. It ranks #12 of 41 veterinary practices in Kingsport. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Saturday9 AM–9 PM
Sunday10 AM–7 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Lainey · Mar 2026

I recently took my newly rescued Goldendoodle to PetSmart Grooming for a grooming appointment. She had only been with me a few days and unfortunately came from her previous situation extremely matted. The woman at the front desk was polite and mentioned she was unsure about shaving my dog’s tail due to how matted it was, which I completely understood. However, when a supervisor came over, the tone of the conversation became very uncomfortable. Even after explaining that I had just rescued the dog days before, I felt like I was being spoken to as if I had personally neglected her. I was then told that they could not groom her tail and that I would need to take her to the vet. While I respect a groomer choosing not to perform a service they are uncomfortable with, what was extremely concer

★★★★★ 5.0 Whitney Cook · Feb 2026

Well organized and stocked. Clean. Animal friendly. They run some great sales and have a good rewards program. Large selection of food, treats, toys, and any other supply needed. Descent selection of small animals and fish.

★★★★★ 5.0 Ashley Goad · Nov 2025

Rescued a kitten and needed supplies for our new furry family member. They had a great variety and selection to choose from. You can earn points for every purchase and you get sale prices for having a account with them. The only thing they didn't have was food grade dietamaceous earth, bc we couldn't determine the age of the kitten we wanted to use a natural method to kill fleas that wouldn't harm her health until her vet appointment 3 days later. Being close to the holidays this was the earliest she could be seen. Hopefully petsmart as a whole can start carrying this product for instances like ours. Staff was super helpful and went above and beyond, checking on customers to see if they needed help finding things or had questions. Will definitely go back here. I would say the customer serv

★★☆☆☆ 2.0 Jannae Bright · Feb 2026

I called to inquire about grooming services and to set up an appt for my 5 month old Rottweiler puppy. I was given basic info concerning services and pricing, set up an appointment time of 3pm. My husband took our dog for the appt and was told it would be 3-4 hours for wash, dry and nail trim. He thought that was a weird but left anyway. After a while of thinking on it he went back after 1 hr to learn that our dog was not being serviced but was in a holding cage. If he had known there was a wait he would have sat with our dog in the waiting area until it was his turn. If you are going to give out appt times let’s try to stick to it and be upfront. A groomer told him that he could have paid extra for the express appt. He told her that we were not offered this option and knew nothing about

★★★★★ 5.0 Jam Lee · Dec 2024

The cat adoption is so smooth and flexible. Blakelee and Katie were easy to work with and even took our call on a Sunday after church and came back to Petsmart to finalize our adoption. We absolutely love Amari, and so does our other cat. Would definitely recommend them if you're considering adoption.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Pet supply store

Top Veterinary Practices in Kingsport

NameRatingReviews
Companion Animal Hospital★★★★★ 4.920 reviews
Puppy Love Pet Grooming★★★★★ 4.920 reviews
Happy Paws Hotel and Grooming Salon★★★★★ 4.920 reviews
Camp Ruff-N-More★★★★★ 4.820 reviews
Companion Animal Hospital: Williams Scott DVM★★★★★ 4.818 reviews
Roark Small Animal Clinic★★★★★ 4.720 reviews
Cherry Point Animal Hospital★★★★★ 4.720 reviews
Kingsport Veterinary Hospital★★★★★ 4.720 reviews
Indian Ridge Animal Hospital, Inc.★★★★★ 4.620 reviews
Colonial Heights Animal Hospital: Anthony Gray, DVM★★★★★ 4.813 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.