PetSmart

I recently took my newly rescued Goldendoodle to PetSmart Grooming for a grooming appointment. She had only been with me a few days and unfortunately came from her previous situation extremely matted. The woman at the front desk was polite and mentioned she was unsure about shaving my dog’s tail due to how matted it was, which I completely understood. However, when a supervisor came over, the tone of the conversation became very uncomfortable. Even after explaining that I had just rescued the dog days before, I felt like I was being spoken to as if I had personally neglected her. I was then told that they could not groom her tail and that I would need to take her to the vet. While I respect a groomer choosing not to perform a service they are uncomfortable with, what was extremely concer

Well organized and stocked. Clean. Animal friendly. They run some great sales and have a good rewards program. Large selection of food, treats, toys, and any other supply needed. Descent selection of small animals and fish.

Rescued a kitten and needed supplies for our new furry family member. They had a great variety and selection to choose from. You can earn points for every purchase and you get sale prices for having a account with them. The only thing they didn't have was food grade dietamaceous earth, bc we couldn't determine the age of the kitten we wanted to use a natural method to kill fleas that wouldn't harm her health until her vet appointment 3 days later. Being close to the holidays this was the earliest she could be seen. Hopefully petsmart as a whole can start carrying this product for instances like ours. Staff was super helpful and went above and beyond, checking on customers to see if they needed help finding things or had questions. Will definitely go back here. I would say the customer serv

I called to inquire about grooming services and to set up an appt for my 5 month old Rottweiler puppy. I was given basic info concerning services and pricing, set up an appointment time of 3pm. My husband took our dog for the appt and was told it would be 3-4 hours for wash, dry and nail trim. He thought that was a weird but left anyway. After a while of thinking on it he went back after 1 hr to learn that our dog was not being serviced but was in a holding cage. If he had known there was a wait he would have sat with our dog in the waiting area until it was his turn. If you are going to give out appt times let’s try to stick to it and be upfront. A groomer told him that he could have paid extra for the express appt. He told her that we were not offered this option and knew nothing about

The cat adoption is so smooth and flexible. Blakelee and Katie were easy to work with and even took our call on a Sunday after church and came back to Petsmart to finalize our adoption. We absolutely love Amari, and so does our other cat. Would definitely recommend them if you're considering adoption.