PetSmart Grooming

How they got rid of all of their 1 star reviews to start over is wild. They were TERRIBLE. According to petsmart since my dog is over a certain age limit they cannot hold him for hours and hours. His hair cut is mandatory to only be there for two hours. They did a horrible job. Completely shaved but not even shaving. They had him for over that mandatory time. They were incredible rude to me on the phone and in person. PLEASE don’t go here

We Love PetSmart Groomers! They do an Awesome job buffing Winston’s nails! They don’t over charge like Petco either. Our little guy really likes the people working here too. I’m grateful for the care they take w/my sweet boy bc he doesn’t like getting his front feet done much & his 9 lb frame isn’t so easy to deal with. He tends to lick a lot when he doesn’t want you to touch his feet. Thanks PetSmart we Love You!

Took my dog in to get groomed, 4 hours later we got a call saying he was done. Got down there and was told that they couldn't do anything because my dog wouldn't let them. I asked why it took 4 hours and was told that my dog was not cooperating with them. They then handed me a bill for 38.00 and was told have a great day. I can understand that my 2.5 lb dog wouldn't let them but why it took 4 hours I don't understand. I guess that'd only about 9.70 an hour for nothing. Would not recommend this place to anyone.

We took our cockapoo puppy for his first trim here about 8 weeks ago. We scheduled at 2 PM, I believe. They called that morning and asked that we come in earlier if possible. I let them know that we could within an hour or two. They wouldn't do much since it was his first time. That's understandable, but I was hoping for a little more trimming. We ended up doing some trimming when we got home because his fur hadn't been properly cleaned up around the sanitary areas, making it very easy to get poop stuck there. We also trimmed more around his face since his eyes were still hard to see. We were pretty new to things though, so we assumed this was normal??? We scheduled a future appointment there at the desk. We also paid for promotional items, but there was a lot of confusion at the time

Malena L groomed my doodle today and did a phenomenal job!! He’s a nervous boi, but had a great experience with Malena. She and all staff were very sweet with my lil booger which I appreciated. She also did a great haircut, listening to and following my requests!