PetSmart

I’m giving one star and this is why. I recently visited this location to purchase two parakeets and was left extremely frustrated by the service. Despite being an experienced parakeet owner. I was treated with an odd, judgmental attitude by the women selling the parakeets to me that day. ( short brown haired) I also had videos that I showed to the women that I had parakeets in the past. I never have had any petsmart employees treat me this way when purchasing an animal. I understand she needs to ask questions about the future home the birds are going to be with which is fine and of course is what she should do. I just didn’t like her attitude towards the entire process. She even stated she “ doesn’t feel confident selling parakeets to people” with the entire interaction we had it felt li

Do not let Mike ruin your experience there. He's grumpy (even said so by his own coworkers and staff) always appears angry and unwashed, and also holds personal vendettas to compensate for his own lack of self worth. The rest of the staff is phenomenal and I've had wonderful interactions and conversations with them. I even adopted a kitten here and he's a treat. Adoption process is phenomenal here. I would always recommend cat adoption here. It was so seamless and easy while still focusing on the well being of our new pet.

The store manager ( a young lady) was rude and condescending, and her behavior appeared biased and discriminatory. She treated customers differently based on race and applied inappropriate and unjustified criteria to deny certain customers the ability to purchase pets. This conduct is unacceptable and a shame.

WORST PLACE EVER! DO NOT GO HERE. I was a few minutes behind for our appointment and I called and was told it was okay to still come. Then I get there and I was told I was too late. The same person answered the phone that told me I was too late. Then I was told that they could not squeeze me in because the groomers would not get commission on my dog because she did not need a hair trim. However I was told I could come later that day for the same damn appointment....... will never ever go to this place again

Very good place. It is very clean and pet-friendly. You can take your dogs to this store. Also, there is a good adoption program. Cute Cats.