PetSmart

Organized store shelves. Always Have my dog food. Sale items. Shopping carts on hand. Array of services offered.

Be careful if you buy from here. We bought a huge 40 pound bag of dog food and put it in the back of our car. When we got home tons of these little worms were coming out of the bag. I get that worms can be in dog food, But this is just downright disgusting.

I had a very disappointing experience at this PetSmart location and will not be returning. Grooming (Sunday – Marcus): The service was extremely poor. We stood in line for about 20 minutes without any acknowledgment from Marcus. He was trimming another dog’s nails the entire time, and only after finishing did he tell us that he was the only groomer working and could not bathe our puppy. This could have been communicated immediately when he saw us waiting, instead of wasting our time. Vet Services: The vaccination experience was even worse. The woman administering the vaccine poked the needle through my puppy’s shoulder, causing the vaccine to spray out. She did not apologize and then gave another partial dose, which made it seem like she lacked proper training. She was also very rude, di

I’ve tried giving this PetSmart multiple chances, but every time it’s the same story. Every other PetSmart in San Diego at least acknowledges you busy or not, someone in aquatics will hit you with a “let me know if you need anything.” Here? I’m standing around for 40 minutes waiting for help, and half the time there’s literally no one in the department at all. It feels like the entire store is run by one person on the register. Honestly, just go to any other PetSmart this one is a joke.

They had a great selection at least in the fish dept and toy section for dogs.