PetSmart

Columbus, OH · Pet supply store

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Columbus
#70
of 216 veterinary practices
City Percentile
32%
rating percentile
Address
PetSmart, 3713 Easton Market, Columbus, OH 43219
Phone
(614) 418-9389
Website
www.petsmart.com/stores/us/oh/columbus-store0550.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Open · Closes 9 PM

PetSmart is a veterinary practice located in Columbus, OH. It is one of 216 veterinary practices listed in Columbus. Its 4.2-star rating is slightly below the Columbus city average of 4.6 stars. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Saturday9 AM–9 PM
Sunday10 AM–7 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Jennifer Tang · Sep 2025

I will never take my pup back to the PetSmart grooming at Easton. They gave her a terrible haircut and shaved her fur off without even calling us first. We clearly left instructions for them to de-mat her fur and groom her nicely, but they completely ignored it. A professional groomer should know how to handle matting properly, not just shave everything off. The lack of communication and disregard for our pup’s care was extremely disappointing. She came back looking nothing like herself, and we felt heartbroken. Very unprofessional service — I do not recommend this location at all. See photo, terrible haircut. Very very very bad job. I am not satisfied. I wanted to have refund and not going back there for grooming ever again.

★★★★☆ 4.0 Nicole Joyce · Mar 2026

I originally came here to get another parakeet as I had one that passed away & I didn't want my other one to get too depressed & lonely. Let's just say that I will only come here from now on for supplies & nothing else. They lady that was supposed to help us talked me out of getting another parakeet. Great customer service!!

★★★★★ 5.0 Andrew Westfall · Dec 2025

We bought our daughter her first hamster tonight and worked with Tonya. What a great shopping experience! Tonya is extremely knowledgeable and provided excellent advice on how to set her up for a successful ownership! You want to make sure you are getting the right pet, pet supplies, and first-hand experience? Go here. Ask for Tonya.

★★★★★ 5.0 Joann Navarro · Mar 2025

We have experienced great accommodations at PetSmart. Max, our dog, loves the store as well. He especially loves picking out a new toy during our visit. One time, he helped pick out his bed, which happened to be on sale. When he was still a puppy, we signed him up for obedience classes. We are extremely pleased with the store staff. They are always very helpful. We also like the idea of having coupon perks.

★★★★★ 5.0 Bee Bushman · Sep 2025

Took my cat to get groomed today Eli did such a great job on him did exactly what I wanted and even asked me to look over him before putting his harness back on

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Pet supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.