PetSmart

My 16.5 year old cat, Neffie, declined very quickly the day after Christmas 2025. I had her since she was 6 weeks old and she was my first foster fail. I had to call around to two other Petsmart locations, requesting help and this location was the only one who could not only take me that day but within the hour. Once arrived, I was quickly given a room with a privacy banner that they put on the windows of the doors. EVERYONE there from the front desk to the vet and vet assistants were so nice, understanding and professional. This wasn’t my first euthanasia, unfortunately, but I still appreciated the conversation of how/what would/could happen and during the procedure what was going on. I received my fur baby’s ashes less than two weeks after she passed which is what they said how long it w

I have a terrible experience with the Grooming salon guy Gary I explain him how I want the hair cut he write down what I want,When I pick up him the hair cut was totally different what I asked for and I got charge $80 for this terrible hair cut definitely is my last time that I going to bring my dogs here

The team that put on pictures with Santa this year, specifically on December 13th, were really great. I have no idea how they captured such a perfect picture of my not-so-thrilled-with-Santa dog, but opening the email with her photo was such a treat. Outside of that, the team members themselves were friendly, calm, fun to chat with and you could tell they genuinely enjoyed what they were doing. Woof, woof! Thanks so much!

Judy or whatever her name is DID MY DOG WRONG!! She cut n shaved her hair completely super uneven when i been there so many times and they always just trimmed my puppy hair like how i asked. I had to pay EXTRA also and she said my puppy was biting stretching etc and had to a express cut which i went there 4 other times n my puppy never ever has done that… I left a survey and next thing you know i get a EMAIL from the manager saying all this bs! and i explained to her what can i do??? GLUE MY DOG HAIR BACK??? Was i supposed scream and make a scene? No. I had to deal with my puppy looking crazy and SHAVED IN THE WINTER. The groomer was very rude when i came in and i was very disappointed of what happen especially i been there many times. She did not listen when I SAID TRIM TRIM and she charg

I took my shepherd mix there to be groomed. you need to keep very close to your time due to their lack of space. They were efficient but not the friendliest, sounding stressed. It could've been an off day but not my first choice.