Petmate Pet Products

UPDATE- I will give them one more star for complying with their warranty very kindly without issues. Unfortunately my 3rd door started malfunctioning... Mechanism started jamming. So I'm on my 4th door for this kennel which is just... Absolutely not okay. BUT!!!! They sent it to me immediately and stuck to their replacement claim and gave me no issue. Fortunately, it got here right as the fairly new, 3rd door's mechanism jammed and then exploded in the 3 arm pieces hanging as it has many times before. Oh, where to begin with how gloriously perfect this company is! Their products are crafted with such impeccable care that you’d think they were trying to win an award for “Best Use of Cheap Materials.” And let’s not even mention their customer service—it's practically a comedy show! They exc

Do not purchase the squeaker balls as the squeaker can break free and easily be swallowed causing bowel obstruction

I ordered a PURPLE dog ball as a gift for a friend. Received a LIME GREEN ball. I exchanged it and reordered, ANOTHER PURPLE ball. I received the 2ND ball and its RED. Im very bothered that grown adults dont know their colors and cant get their orders done correctly. Ball is nice looking for her dog. But its a very simple task that wasn't fulfilled correctly , very disappointed.

Chuckit balls … my 2 dogs favorites … so fun to chase and throw they love them … ultra ball, squeaker in small size perfect for my jack russell terriers … they have only managed to destroy 1 Chuckit ball of many!

I have always been a fan of Petmate Pet Products Sky Kennels for my dogs. They’re sturdy, well made, secure, stand up to my 95 pound German Shepherd trying to “walk” it across the living room when she thinks I’m leaving without her and they’re easy to break down and set up when traveling. I didn’t think I could love them more, until today. The locking mechanism on my dog’s 48” crate just gave up trying over the weekend. I was just sitting here looking at TV and the bars just dropped. I called Petmate this morning and ordered another door for my 48” crate that has a special 3-way locking mechanism. I was fully prepared to spend $50, $60 up to $100 to replace this door. Nope, I spent ZERO. No charge for the replacement door and no charge for shipping. It’s great to find a company which not