Petland Pembroke Pines

If I could give zero stars, I would. There are many concerning issues with this company. The manager was unprofessional, dismissive, and extremely rude. She appeared unprepared to properly handle customer concerns and made my family feel like we didn’t understand what we were talking about. The conditions the dogs are kept in were very troubling. The puppies remain in cages for long periods of time, and the sanitation conditions raised serious concerns. Our puppy became very ill shortly after purchase. She had worms, Giardia, was anemic, and severely underweight. We had to nurse her back to health ourselves. The “medical records” provided were not legitimate veterinary records, but rather a basic Word document with columns. When we raised concerns that the dog was sold to us sick, in viol

Can’t express all my gratitude in this small box. I am very thankful with Santi. Since day numer 1 we were very undicided on which color or breed but he was very patient and help us out through out the process. We did a special order for our Australian Shepherd and he was always in contact With us and finally we received that call😍 very exciting. Thank you so much petland for helping us in this special moment…. Definitely recommend come get yous now!!!!!!

Danny was exceptional through my entire process of adopting Roley. She is amazing at her job. I highly recommend her.

Dani and Kaylee were amazing, awesome customer service. They gave us all the information we needed to feel safe in this important new chapter of our lives, bringing home our new family member. Thank you so much, we definitely recommend this Petland location and service.

I had the pleasure of coming to this store to play with a cute puppy. Mya helped me with all my questions and was super kind and accommodating. Shes kind, smart & exactly the person I’d want to represent my business. I highly recommend this store and doing your dealings with the associate Mya!