Petco

Took my 2 dogs to get bathes and one a hair cut. Rachel was very nice and did a great job with them. They seemed to like her and she was sweet enough to try to help me find something in the store I needed. The store itself was clean and well stocked, and all the staff was very friendly.

⭐☆☆☆☆ We’ve used Petco Grooming at 1011 University Blvd., Suffolk, VA for about four years and have maintained an excellent history with our dog (no behavioral or health concerns). We also have an active Vital Care plan. Unfortunately, today we had a very negative experience with Britney (groomer) and Rachel (grooming manager). The interaction was rude, dismissive, and unprofessional. When I asked to speak with a manager, Rachel arrived without greeting or introducing herself, seemed irritated immediately, and appeared to take the groomer’s side without asking what happened or listening to our concern. Rachel walked over repeating information we believe was inaccurate, and instead of trying to resolve the issue, she approached the conversation in a confrontational manner. She did not att

Molly, Steve, Dallas, Kiara, Mike and Justin are so great! My dog and I love this store! Especially Smokey because he gets treated so well and gets his almost daily treats! They all know my boy and love him!

Had plenty of my favorite food. Keep up the good work.

The employees, Alexis and William are very unprofessional and rude. When asked to help a customer William would rather give slick remarks and rude comments, and Alexis would rather blow kisses and stare down customers and argue. and talk about customers with William to the point where the supervisor has to come up and assist the customers because these two are unable to because of their ignorance.