Petco

The manager Jeff is unprofessional. I bought a bag of Purina proplan and it had bugs in it. I brought my container to the store. He said it happens all the time and it’s Normal it may happen all the time but it’s not necessarily normal. They checked multiple other mags and it was the same issue. They ended up breaking my container and offered me 20% off one of theirs instead of replacing it. They did not offer me a refund, coupons or rewards. The other staff were great and apologetic but the manager however was not AT ALL! Honestly pretty disappointed and I won’t be going back to this store because of it. Hire better managers Petco… for your customers sake..

When I returned this bag of Purina Pro Plan due to what I saw, the clerk actually told me that they have been having issues with Purina dog food....why didn't I know that before hand? And, if this is happening and food is contaminated, why has nothing been done about it. I also went over to Petco in Auburn and discovered a very vocal employee who told me that they have definitely had an issue with the Purina....why would you sell a product you know could be contaminated 😲 i than spoke to Purina peep who states they know nothing about this issue and either a warehouse issue or petco issue..Purina offers me coupons for free food...you must be crazy. My dog will never eat Purina again. And Petco, absolutely shame on you. So wrong.....

Such pleasant staff and for the most part had what I needed although they didn’t carry one of the dog foods for ordered on line to go pick up at the store - a weight management (wet food) that I wanted to try for my overweight yorkie. I will have to go somewhere else. But I definitely do recommend PetCo! Love shopping there!

A large selection of "exotic" pet foods for pets more than just dogs and cats and stuff like that, helpful staff. Prices are okay. A pretty wide variety of cute pets for sale too such as mice, birds, turtles, and spiders. They offer grooming and i think vaccines here too although I've never used theses services. I have seen on several occasions that jumping spiders were being sold here that were pretty late into their lifespan by visual analysis. But mainly its a reliable source of food/treats/supplies for a really large variety of pets.

Absolutely love this Petco. It is the best Petco around by far the specialist Nate goes above and beyond to help and people feel at home. I come see him at least once a week and every time I see him it is a great experience for me and the family. my dog Stella loves him and so does my son sometimes we just come to visit him and see if he’s working he is very knowledgeable all the other staff are great as well. I highly recommend this Petco as they truly care about the animals and their customers