Petco

If I could rate them zero stars I would, I brought my kitten to get him some vaccines, the day I got my appointment a very heavy snow storm occurred and I wasn’t expecting it, it took me 40 minutes to get there and I came 5 minutes late and the Petco/Vetco staff were very rude and empathetic, they also told us to reschedule for next week which was absurd, other costumers arrived after us and they were on time for their respective appointments, and the Vetco staff still didn’t help them. Do not come here!

Apparently Door Dash driver did not read the sign which blocked the walkway and requested leaving the litter at the garage door. I also put the same request online when I sent the order. So I had to carry 120 lbs of cat litter from my front door to the garage. This is not the first time this has happened. From now on, I will not tip Door Dash since they can't follow simple requests. Tried to email Petco directly to complain, but they apparently only offer a chat option that did not work. So posting a review.

I recently bought a bag of dog food there and when I opened it, it looked oddly different and had such a weird smell. I’m not picky at all and I know that sometimes things come in different smells and looks so I didn’t think anything of it until my dog got sick. I went back that day with an open bag and they were nothing but apologetic and just told me to take a new bag off of the shelf and that they were so sorry! It’s happened to me over the years now that my dog is 12 and I’ve had some really rude employees from different stores basically telling me all well too bad but they were amazing! And really hoped my doggy would be better soon!

I was looking for an item that was listed in stock and not in the store when I arrived. It was difficult to find help to ask. Im sure they are good employees and help when they can. I recommend going there, but double check what you see on line against the stostock.

Always a pleasure to visit and purchase at Petco Knowledgeable and friendly staff!!!! Appreciate them always going above and beyond Dave is the absolute best and kindness person ! Such a great asset to the store! Keep up the great work Petco