Petco

If I could give 0 stars I would. Grooming department is completely unknowledgeable. I have two dogs both are 8 years old and have been getting groomed their entire lives between Petco and PetSmart, we usually take them to whichever business has the soonest openings. It was explained at drop off that we just moved to the area and missed the last groom, I understood my long hair dog was matted and was looking for a start over cut. I also advised that she does better when I am not around and every other location has been perfectly fine taking her straight to the back and not making a big deal about the handoff. This location however wanted to do their whole coat assessment on the floor while I was still there. I understand this is part of their process, but every other location has not had is

I did not have a pleasant grooming experience, felt unwelcomed and judged. The groom itself was fine, nothing special. I went to a professional to do a better job than I can and it was extremely underwhelming - and not worth the price tag.

The service and care we received today at the Kernersville location was outstanding. We had to put our dog down due to cancer. We're new customers. We were treated like long time friends by everyone! It meant a lot to us. We'll return with other pets going forward. Thank you.

Why I will never step foot in petco again… Two weeks ago my boyfriend and I came to this petco in Kernersville to just browse and look at the animals. I had recently thought about buying a chameleon and found that there were two young veiled chameleons in a tank. We went to the front and asked an employee to help us find everything we need for a chameleon enclosure and he was very friendly. He seemed very knowledgeable on these reptiles and happy to help us. He showed us a starter kit that was about $160. In the beginning I was reluctant to buy the kit because the quality seemed very cheap but the worker insisted that this was the best thing to buy for the chameleon. The kit came with a fake bendy grape vine, a tiny fake plant with a suction cup on it, reptile vitamin powder, a lamp for t

I rarely shopped at Petco in the past, but needed to find certain prescription food for my dog. One thing led to another and I was lucky enough to speak with BROOKE, who was a life saver. Not only did she let me know about the food I needed, but she was knowledgeable, charming and so smart!!! I now will be a future customer in Kernersville, even though I live in Greensboro. Thank you Brooke!!