Petco

So- I love this store don’t get me wrong, but if I pick items online for grooming we don’t need to be asked if we want “teeth brushing”. I booked it and my partner brought my dog in, he said yes because he doesn’t know… and I was charged like an extra 30 fricken dollars. I picked bath- with added nail trim with buffing. Like 42 dollars. I had to pay like 67 dollars for this shit because they brushed his teeth and called it the essentials package. I’ll now be taking both our dogs to another groomer.

The staff is quite knowledgeable about fish and tank supplies. It was very helpful when we were setting up a new tank.

"I have been a long-time customer at this Petco, and I can say from years of experience that their products are always excellent and reliable. However, it’s the people who truly make this location special. ​Today was a particularly tough one—I had just come from a vet clinic with my dog, Gizmo, and after a $450 bill, I was feeling pretty stressed and short on funds. Alyssa and the rest of the team were absolute lifesavers. They stepped up to help me navigate exactly what I needed to keep Gizmo supported during her recovery. ​It is so rare to find a team that shows this much genuine compassion for both the pets and their owners. I’ve always trusted Petco for their high-quality supplies, but knowing they have my back during the hard times too means the world. Thank you, Alyssa and the Kalisp

The staff are kind but thy seam to not care about the reptiles I know about hot to tell if a beaded dragon is stres and one of the should sies of stress but thsi was a few months ago and went i went the tank sem way to small for the beard dragon one of them was like adult size and for an adult thau need like a 100 gallon tanke and it semm like a 10 or 20 gallo. One even for a kid size one that is still to small 😭😭😭

Twice in the past 3 months I have purchased a pet cleaning product from this store, each time the bottle to to each product was not securely on, despite seeming like it was. After leaving the store, in the trunk of my car a large amount of liquid cleaner dumped out all over my car interior. I would get home to find my car interior soaked and now smelling, and that I had lost half of a bottle of $20 cleaner, $10 worth of product that I needed (nevermind the cost of cleaning the cleaned out of my interior carpet). Today I stopped in the store to chat with them about this, suggest they more carefully check bottles are closed, and most of all to ask them to replace the lost product. The assistant manager Brendan was shockingly unapologetic, he essentially said “it’s not my problem the bot