Petco

Harrisonburg, VA · Pet store

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Harrisonburg
#20
of 33 veterinary practices
City Percentile
9%
rating percentile
Address
Petco, 253 Burgess Rd, Harrisonburg, VA 22801
Phone
(540) 432-3830
Website
stores.petco.com/va/harrisonburg/pet-supplies-harrisonburg-va-1740.html
Status
Closed · Opens 9 AM Sat

Petco is a veterinary practice located in Harrisonburg, VA. It is one of 33 veterinary practices listed in Harrisonburg. Its 4.0-star rating is slightly below the Harrisonburg city average of 4.7 stars. It ranks #20 of 33 veterinary practices in Harrisonburg. There are 10 photos associated with this location.

About Petco

Petco pet store in Harrisonburg offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from... More

Hours

Friday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Savannah Shenk · Jan 2026

The “care” they give the beta fish is absolutely horrendous. I went into this petco 2 days in a row. The first day I looked at the Betas, there were 2 specific fish who were very sickly but still alive. (But in all honesty, they all looked terrible). Today I returned just to ask them if they could surrender the sickly fish to me so I can put them in my hospital tanks at home and attempt to bring them back to life. Well, all the fish I had seen previously as sick with fungal infections (which is a simple easy fix as long as your willing to put in the care), were dead and still on the shelf. The employees I spoke to tried to blame it on “we’ve had trouble with this last shipment” and I understand, sometimes it’s bad luck and fish die, but this isn’t the first time I’ve seen dead fish on thei

★☆☆☆☆ 1.0 Matt Ritchie · Feb 2026

Do not go there looking for aquarium stuff very poor selection. Their tanks are disgusting. Did buy one catfish from them and ended up covered in ick.

★★☆☆☆ 2.0 Ellie Lynn · Jan 2025

Shocked at the State of This Store – Corporate Needs to Step In I recently visited this Petco location for the first time in several months, and I was shocked by the state of the store. The aisles were cluttered with large pallets of dog and cat food, blocking access to many products. One aisle was completely inaccessible due to these pallets. Shelves were bare in many places, yet the floor and aisles were so crowded with boxes and merchandise that it was hard to move around. Some displays were even knocked over, with products scattered on the floor. I asked a staff member if this was due to a recent winter storm. They sounded dejected while telling me this is just the new normal. This isn’t just about appearances—it’s impacting functionality. Customers can’t access products, which must

★☆☆☆☆ 1.0 Jorden Reed · Jan 2026

I am extremely upset with this experience. I drove an hour and a half specifically to purchase fish from this store, only to be told when I arrived that they were unable to sell any fish because the tank lights were turned off. This happened on Wednesday night Jan. the 7th 2026 at 6:40 PM, even though the store is supposedly open until 8:00 PM. This is completely unprofessional and unacceptable. If a business advertises that it is open until 8:00, customers should reasonably expect to be able to purchase the products the store sells during those hours. Turning off tank lights and refusing to sell fish more than an hour before closing makes absolutely no sense. I made a special trip just for this purchase, wasted gas, and wasted several hours of my time, only to be turned away for a ridic

★☆☆☆☆ 1.0 Ally Vance · Jan 2026

This pet store seriously needs to rethink how they care for their fish. The tanks looked neglected, and the fish seemed stressed and unhealthy. To make matters worse, when I tried to buy a fish, they refused to sell me one even though the store was open until 8 PM and the tank lights were off—clearly an excuse to avoid serving customers. This level of poor customer service combined with neglectful animal care is unacceptable. I wouldn’t recommend this place to anyone who actually cares about their pets. They need to step up or shut down.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Pet storeFish storeGoldfish storePet supply storeReptile storeTropical fish store

Top Veterinary Practices in Harrisonburg

NameRatingReviews
Ashby Herd Health Services Inc★★★★★ 5.020 reviews
Pet Paradise★★★★★ 4.920 reviews
Critter Cove LLC★★★★★ 4.920 reviews
Massanutten Animal Clinic★★★★★ 4.820 reviews
Ashby Animal Clinic★★★★★ 4.820 reviews
Pooch Purrfect Grooming★★★★★ 4.820 reviews
Blue Ridge Dog★★★★★ 4.720 reviews
Anicira Veterinary Center★★★★★ 4.720 reviews
Harrisonburg Animal Hospital★★★★★ 4.720 reviews
Love On A Leash Dog Training★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.