Petco Grooming

The visit started off on the wrong foot. At check in, rather than a kind, welcoming greeting, the stylist started off by saying “usually we can take your dog this early”. We arrived 30 minutes early by which I informed her that I was more than happy to bring him back closer to the time. When I arrived to pick him up, I stood there for what seemed like 7-10 minutes before anyone greeted me. Instantly when I saw my dog I immediately noticed the chunk of hair missing from his ear and I inquired asking what happened and if he had a matte in his hair there causing the blunt chunk of hair missing. That was when the stylist mentioned that she didn’t cut his ears, yet I paid for a FULL, long hair cut. She then proceeded to say “Well, he don’t like his pads shaved. It must have been sensitive fo

the groomer for both of my dogs was abigail. she was exceptional. she went out of her way to accomodate my drop off and pick up needs. they were both a mess and she did an amazing job restoring them to the adorable pups they are. many thanks, could not be happier with the experience.

Please be sure to arrive early because they will turn you away even if you’re only a few minutes late. I had a 10 AM appointment and arrived slightly late due to traffic. The groomer insisted they offer a 15-minute grace period, but when I arrived it wasn’t even 10:15 AM yet. Instead of checking us in right away, she spent time on her computer chatting with other groomers, and only after that delay told me they would not take my pet. The whole interaction felt unprofessional and dismissive, as if they simply didn’t want to honor the appointment.

Hannah did a great job with Gronk. He is usually such a nervous Nelly, but he looks so cute.

The staff is great! I took my girl to get her nails trimmed because she’s scared when I do it at home. They are so good with her and she comes out injury free and very happy. Thank you for treating my girl good!