Petco Grooming

I want to share my recent experience because it was extremely upsetting and could help other pet parents make informed decisions. My 7-month-old puppy, Gus, has only been groomed twice in his life—both times at your facility. The first time with Dana was wonderful, and I truly want to give her credit for the care and attention she showed Gus. Unfortunately, our second visit was very different. From the moment I dropped Gus off with Brenna, I felt uneasy. I explained that Gus was still very new to grooming and asked to be contacted if there were any issues. Instead of letting me reassure him or say goodbye, Brenna quickly pulled him to the back while he was visibly distressed and trying to get back to me. The grooming was surprisingly fast, and when I picked him up, it was a quick handoff.

It was a terrible experience; my dog ​​didn't end up looking like a Yorkie, he looks like a lion.

Horrible horrible customer service. They used to have good groomers but not anymore. Do not DO NOT bring your pets here. The groomers there currently don’t know what they’re doing. I called corporate and filled an official complaint.

Dana did an amazing job. She asked questions about how we wanted Maddox groomed and did an amazing job. Very friendly and attentive. Great service.

They are very nice and good! 4 stars only cause my dog needed shedded and we had to do a lot more when we got home. Again they normally are really good