Pet Wants Madison

Had all the products we needed and Susan was best at sharing about our pets nutrition.

Very friendly service. Great to be able to buy "emergency" food by the pound. My Chihuahua's regular food shipment wasn't due to arrive for 2 more days. Didn't want to spend money to buy an entire bag of food he may not like. Great local resource!

This place is terrible. The lady at the counter was rude and unfriendly the last 2 times we have been in. Today my boyfriend called to ask if they carried a certain product. The woman said "No" and hung up on him!! I called back because we had more than one question to ask. When I told her we had just called and were hung up on she said " no you werent i said no" I proceeded to tell her we had other questions to ask and she interrupted me and said "well I'm very busy and dont have time to answer phone questions" AND HUNG UP ON US AGAIN! I've been in customer service for 15 years and would NEVER speak to someone so unprofessional and down right rude. Especially two days before Christmas. I will be driving the 45 minutes to Athens rather than the 5 minutes to this place ever again!

Nice to know I can get some great food for my beloved dogs here. I know it hasn't been sitting around in a warehouse for a year. The dogs love it!

Very professional and good customer service.. i do recommend this place