Pet Supplies Plus Thorndale

I shopped around at many stores in both Chester County and Berks County and wasn’t able to find the cat climbing tree that I wanted. This store had it and they also put it together for me. I will shop here from now on for my pet supplies. The young man who works in the store, helped me get the cat tree to my car because I’m elderly, and it was too heavy. One of the young ladies in the store who was very friendly and very helpful also put the cat climbing tree together for me, which I would not have been able to do. The store is excellent for customer service and product availability.

Was excited to find a place you can do a self wash for your furry friend however when it was time to check out the cashier was very nasty as if she hated her job and did not want to ring me up was looking at me in disgust and hardly wanted it hand me the bag as if she was going got catch something of if she touched my hand an was not polite at all when I said thank you she didn’t even respond. Bad customer experience and I don’t even live in the area and to experience that I would not want to visit that location again.

Always great experience. Top quality dog food in stock, great coupons with their Club. Love it.

The dog wash stations are SO helpful!!

The employees here were insanely helpful for our weird questions about a turtle pump replacement. We will be back again and again.