Pet Supermarket

The worst customer service experience I’ve ever had was at a pet store where the staff seemed completely uninterested in helping customers. I walked into the store and spent more than 25 minutes browsing around, clearly looking for assistance. Several employees were standing nearby and even looked directly at me multiple times, but not a single one approached to offer help or ask if I needed anything. Instead of providing service, they simply watched me walk through the aisles without acknowledging me. It felt very uncomfortable and unprofessional, especially in a store where customers often need guidance about pets, food, or supplies. Good customer service should include greeting customers and offering assistance, but none of that happened here. After waiting and hoping someone would help

The entire staff are so friendly and knowledgeable I love them all at this location and because of them I'm able to care for my 25pound little 4 legged friend. Awesome Staff!!!

This store has a good staff. I had the pleasure to meet Fernando, he assisted me with my fish tank needs, great costumer service. Always come here to buy all the products for it . 5 starts for Fernando. Their rewards program is great 👍🏼

Victoria and everyone else made my first time in, someone abandoned dog on my porch, not my last. They loved and treated her like a long lost friend. Wish there were 6 stars to give

The staff were super friendly and knowledgeable. However, the dry kibble that I purchased was expired and had maggots. If I didn't transfer the food from the bag to a sealed tight container, I probably would not have noticedand possibly cause harm to my beloved pet.