Pet Palace - Charlotte

I want to begin by saying that I can be quite an anxious and concerned pet parent(not to say annoying-lol), and the staff at Pet Palace always supports me! They hold me tight and never disappoint. They are consistently kind, patient, careful, and willing to address our concerns, especially since we are leaving our furry family members in their care. Thank you, Pet Palace staff, for all the love and attention you give to Ayna and Piesa. Managing so many furry babies at once while providing transparency through the cameras in their suite means a lot to us as pet parents. I truly trust all of you with my furry girls! Special kudos to Austin, William, Brianna, and Cass. They are wonderful! On a side note, I wish boarding packages included playtime, as the additional costs can become quite expe

As a new dog mom who lives out of state, I was so nervous about who would care for my puppy when I’m away. I visited multiple boarding facilities and spoke to numerous staff members, but Pet Palace Charlotte was the only place where I’ve truly felt at peace leaving my puppy. He is a 1-year-old large-breed puppy who loves to play and get attention. They know him by name when we walk in, and he’s always dragging me to the door for boarding and daycare. Admittedly, I am one of those overbearing mamas who likes to know everything that’s going on when I’m away. I never have to worry about that here because they call if he needs anything. The staff is also SUPER friendly and doesn’t hide behind the “we’re good with dogs, not people” attitude. As long as we live in Charlotte, this is where I wi

I’ve been taking Opie to Pet Palace since I moved to Charlotte a couple of years ago and it has always been a positive experience. He has horrible separation anxiety, but is always excited to go in so I feel comfortable leaving him behind. If there’s ever an issue they are very communicative. Not to mention reasonably priced and have options to join the other dogs in playgroups so he isn’t stuck in a kennel all day. I recommend them to everyone!

I am SO in love with PetPalace! It is just me and my husband out here in NC so when we go out of town we don’t have family to help with our fur baby. I found PetPalace a few months ago and OMG - they care for your pets, but they care for you too! I received updates on my boy when he got a bit of an upset stomach and at the end of that First stay received a report card with his daily activities. They offer web cam suites, extra treats, grooming, everything. 10/10 all the way, Thank you PetPalace!! ❤️ Marina M

I have been taking my Dixie girl here for years and she absolutely loves it! She loves going on “vacation” to Pet Palace and playing with all of her friends! The staff is so friendly and accommodating.