Pet Emergency Treatment and Specialties

We are incredibly grateful to the entire team at this veterinary emergency hospital for the exceptional care and compassion they showed us during one of the hardest moments of our lives. Having to make the decision to euthanize our beloved cat Animal was heartbreaking, but the staff treated us—and our cat—with such kindness, patience, and dignity. They took the time to explain everything, never rushed us, and made sure our cat was comfortable and surrounded by love. It was clear that everyone truly cares about both their patients and the families who love them. While we wish we had never needed their services under these circumstances, we could not have asked for more compassionate care. Thank you for helping us say goodbye with peace and grace.

Very friendly and understanding staff. Unfortunately we had to put our dog to rest. Harper became ill very quickly, when we rescued her she had some unlining health issues that we worked with for years, we have her the best years of her life.

Appreciate this place! Great staff - compassionate & professional. Two things that would make this a 5/5 review for is: 1: the prices! I hardly think any ER vet needs to charge this much. 2: more follow through at check out as we were there for our dog's ear abscess/infection that ruptured. We were taken care of well and given a no flap head wrap and instructions to wrap the wound and use this head wrap. I was surprised that the nurse/staff did not help wrap her wound and place the no flap wrap for us to go home properly, just handed everything to us to go home. It was just a little stressful getting her home after all that to then have to clean, wrap a wound, and figure out this no flap head wrap without clear instructions nor support. But overall, nice facility and professional.

We have had to bring both our vcats here recently. Whether they are busy or not, our beloved girls received outstanding and compassionate care. We were informed at every step as they worked through each cats issues. They weren’t exorbitantly expensive. We are so fortunate to have such high quality emergency care in Lancaster. Thankfully both our girls are fine. The hospital is incredibly clean and sanitary. Everyone is helpful and kind.

Extremely concerning experience with PETS in Lancaster I brought in my 5-week-old Boston Terrier puppy for possible ear infection/ respiratory symptoms related to aspiration while nursing. He had already been improving on Clavamox prescribed by my regular veterinarian, yet Dr. discontinued it and switched him to plain amoxicillin without clearly explaining the reasoning or reviewing the radiographs with me before abruptly leaving the room. This decision was particularly concerning because veterinary literature notes that respiratory and aspiration-related infections in dogs are often caused by bacteria that produce beta-lactamase enzymes, which can inactivate plain amoxicillin. Clavamox (amoxicillin-clavulanate) is specifically designed to address these organisms and is commonly recommen