Pampered Pets Inn & Spa

Even though the place is a little threadbare, the time the folks there spent with me and my dog to determine his temperament was 5 star customer service! Every time I’ve picked up my dog there he leaves the place calm, cool and happy. They also tell me in detail, who he spent his time with! What a gem! I’ve taken my dog to other places where I think he was just thrown in with a bunch of dogs - not so here! I will always bring my dog back here! They also offer 6 hour half days at a fair price which is generous of them.

I have boarded my pets at quite a few places in the Asheville area before finding Pampered Pets. Our experience here has been by far the best of all of them. The staff here has always made sure to note the particular needs of my dogs and cat, and have given them the specific attention they require while we're away. The most telling thing about boarding my animals here is that when I pick them up, they are consistently calm and happy. They have never once over the years come home stressed or agitated. It means so much to me that I don't have to worry about my pets while I'm out of town. I do very much appreciate the care taken by the staff here.

The Pampered Pets Inn & Spa was almost able to accommodate our dog with the day care while on the vacation in Asheville. Since our dog is a new rescue and can have anxiety at first, we requested for her to be placed with calm and low key dogs. Our request was granted and morning staff took what we said into consideration. June seemed to have great time during her day stay. She looked tired and was quietly laying in the enclose with few other dogs when we arrived in the evening to pick her up. We were excited to bring her back the next day again. Unfortunately, what we witnessed next has changed our mind. The gentleman who greeted us informed the other guy by the radio that we are picking her up. The dark hair guy with a pony tail went into the enclosure to put a leash on our dog. Right the

We were in from out of town and needed a few hours of care for our 12-week-old puppy (our first time leaving him alone in this sort of setting!) The Pampered Pets team were so warm and friendly, and our puppy came home exhausted and happy. We visit Asheville regularly, and will absolutely bring our pup here again if we’re in need of pet care!

When I picked up my dog, she was inside the office where I left her. I assumed that she had spent a good deal of time outdoors because she had been there for 9 hours. When I opened the door to take her home, she burst out pulling frantically on the leash. I put her in the car to go home, as there was no where to go but the street, but she was trying her best to get out of the car, as well. I just thought she was very excited but after I made a 10 mins stop on the way home, I came back to her having pooped all over the floor. Poor girl, she desperately needed to go potty! Then, when we got home a couple min later, she pooped again and peed for a long time. When she went in the house, she ran directly to her water dish and drank. All of these behaviors are very unlike her. I requested a ca