Orchard Village Animal Clinic

I was initially hesitant about getting my dog’s dental work done because of the cost and the complexity of the procedure, but I’m so glad I trusted Orchard Village Animal Clinic. From the beginning, the team was clear and thorough in explaining why the estimate had such a wide range, and Dr. Alcaino took the time to explain the details of my dog’s surgery in a way that made me feel reassured. The procedure itself went perfectly, he is acting younger, more energetic, and clearly more comfortable. The staff kept me updated throughout, and I never felt pressured into unnecessary treatments. They even provided me with prevention options to help protect his teeth in the future. I’ve been bringing my boy here since the day I adopted him, and I appreciate the consistency and quality of care thi

The care and treatment by the technician and the doctor was excellent, they were patient, kind, supportive, and so gentle with my cat. The exam was thorough, they explained things well and made us feel really comfortable. They worked within our constraints as this was the second animal emergency we had with our pets in a matter of days with no judgement. They also saw my very high anxiety dog to do his emergency room follow up at the same time, and anyone who is gentle and patient with him is an angel in my book. I also cannot say enough good things about the administrative staff who answered all my panicked calls all week and scheduling and rescheduling appointments, so patient, kind, and understanding. 10/10, 5 stars, highly recommend.

I love this place! They want to help you, help your pet and that means everything. Your pets are part of your family so it certainly matters. Recently I brought my kitty to Orchard for a mass removal surgery and they did an awesome job with my girl. I appreciate the communication and patience they gave me :)

First time there and let me tell you, they were awesome. Everyone there from the desk people to the nurse to the vet. No upselling and making you feel bad if you don’t buy their product like other places we’ve been. We were seen today for anal gland expression - and it went so much smoother than before. Will definitely be back, and am telling all our friends about you guys! Thank you!

Orchard Village Animal Clinic – First Visit Review Scheduling my first appointment was easy. The staff on the phone were polite, pleasant, and helpful. Check-in was the same....friendly faces and a warm, welcoming environment. We arrived nearly 30 minutes early for our appointment. We were ultimately taken back about 20 minutes late, which happens and wasn’t a major issue. The doctor’s assistant who brought us into the room was excellent....friendly, attentive, and handled our baby with genuine care and compassion. The doctor herself seemed thorough enough medically. However, I am uncomfortable interacting with people whose faces I cannot see, and being around staff wearing masks makes us uneasy, as it creates concern about illness they may have. That aside, the real issue came later.