NVA

DO NOT TAKE YOUR ANIMALS TO Big Sky Animal Medical Center in Great Falls, MT! This Clinic is owned by the National Veterinary Association. They admitted to failing to do their job and the system error that led to them failing to perform CPR. They have not tried to right their wrong or even get back to me to set up a meeting. DO NOT TAKE YOUR PET HERE IN AN EMERGENCY. OR EVER. Took my 4 year old dog during Emergency hours. Initially I signed a DNR upon arrival due to his medical history but after we spoke with the vet and got some of his lab work back I decided to change and remove the DNR paperwork when they had me sign to admit him for overnight hospitalization. The vet then waited 3 hours after he died to call me and notify me that he went into cardiac arrest. That big of a delay meant

I have been a customer for over a decade, with 6 dogs. Over the past couple years things have really gone downhill there. The Doctors are good, some of the front desk and most of the techs are the best. But this is a corporate vet operation and it is starting to show. I think this a management issue. I have tried to discuss my concerns with the manager, but she really seemed to carry a grudge against me and my puppies after that. It is sad really. I have had some many happy times (and few sad times too) with the staff there, I think I am going to look for a new vet if this doesn't improve.

About a year ago Dr Rudd Nelson sold Bayview Animal Clinic to your company here in Ft Lauderdale FL I have been a client there for over 10 years with my Kayla, Luna, Caper and now Maple Sugar. Ever since you took control of the facility the service has gone down substantially. I personally know the, now fired, hospital administrator Marissa and know her managerial expertise and leadership abilities had NOTHING to do with the hospital's decline. all the Doctors I had professional and personal relationships with are gone due to your corporate policies. As I wrote above now that Marissa has been fired and I have heard others have quit I will be actively looking for a new hospital for my pets. THIS disturbs me to no end. I am very very angry and upset that your decision to fire a very smart, i

I give this organization 0 stars due to lack of client compassionate care. However, I had to give one star to be able to publish review. It seems all this organization cares about is purchasing veterinary businesses for their bottom line which is greedy money. Per my local vet, the owner NVA doesn't set prices for services or even seem to know what the exorbitant charges are. Since they took over as new owner the prices have skyrocketed at Oley Valley Animal Clinic. I can guarantee this greedy owner and local vet clinic will lose many clients. I will certainly discourage everyone I know to not participate in any vet service that NVA owns. Extremely dissatisfied!!!

Nva is a Horrible company! They own a clinic in Laredo, tx. Laredo animal clinic which I had a really bad experience at with their office manager who seems to be off her rocker. I called nva with hopes they would be able to resolve and mediate the situation and they did absolutely nothing!! They also take life to call back and actually do their job. No wonder their vet clients are in horrible shape as well.